BMW of Bloomfield Hills

Excellent sales experience with Brian Berg I bought my first Beemer in 1979 from Herr Erhard himself and have been coming ever since. I walked into the dealership and was introduced to Brian B I bought my first Beemer in 1979 from Herr Erhard himself and have been coming ever since. I walked into the dealership and was introduced to Brian Berg. I explained what options I wanted and made an appointment for 3/19. He had 2 cars ready for me to test drive. I loved the X3M401. In an hour all the paperwork was done including the trade in of my 328. Debbie was very helpful with that process. Brian went above and beyond the call of duty by coming in today ,on his day off to make sure the car was prepped and ready. He was very thorough in going over the features of the new car. He then followed me to my home and along with Dennis got the garage door opener to work. It was a little tricky since I did not have a clicker.They called the garage door company and finally it was all done. I was a little reluctant getting a car without Kevin (the sales manager) since I have known him for a quarter century. Brian more than rose to the occasion and I could not have been more pleased. I would definitely recommend Brian. Jay More

Beautiful Job Quickly and professionally did a fantastic job... Truly appreciate the level of service. I expected to be there for well over one hour. But I was s Quickly and professionally did a fantastic job... Truly appreciate the level of service. I expected to be there for well over one hour. But I was scheduled with minimal wait time; and was given private office space to make business calls and continue my morning. More

Great Sales, Service, and Finance My salesman Harold Curry could not be anymore professional. He was extremely helpful in helping me to understand all of the different settings on my n My salesman Harold Curry could not be anymore professional. He was extremely helpful in helping me to understand all of the different settings on my new X2. Brook in finance was outstanding. You have a real keeper there! She did everything in her power to sell me upgrades (even though I didn't buy) she is a great saleswoman!!! More

Always a pleasure coming here !!I came for serving and a Always a pleasure coming here !! I came for serving and a general inspection and have always been greatly impressed as they do a top notch job here ! Always a pleasure coming here !! I came for serving and a general inspection and have always been greatly impressed as they do a top notch job here ! More

Best service department Service dept is always friendly, and efficient....they make what could be an annoying inconvenience pleasant and personable. Loaner vehicles are new a Service dept is always friendly, and efficient....they make what could be an annoying inconvenience pleasant and personable. Loaner vehicles are new and clean...never have a bad experience! More

Oil change+ Came early; greeted immediately; paper work completed swiftly; enjoyed waiting area (good TV stations & coffee/tea/snack area) Work completed in app Came early; greeted immediately; paper work completed swiftly; enjoyed waiting area (good TV stations & coffee/tea/snack area) Work completed in appropriate time--even washed my muddy floor mats! as well as a great exterior wash. More

Great experience in purchase process purchased a pre owned non bmw from dealer, richard sterr was my sales associate was great and easy to deal with, will definitely consider any future p purchased a pre owned non bmw from dealer, richard sterr was my sales associate was great and easy to deal with, will definitely consider any future purchases from richard and dealer..thanks! More