BMW of Bloomfield Hills

Another wonderful service experience at Erhard BMW of Bloomfield. Mike Hood is the consummate service professional, and always goes out of his way to make my visits a pleasure. In addition to being an ex Bloomfield. Mike Hood is the consummate service professional, and always goes out of his way to make my visits a pleasure. In addition to being an excellent (and truly honest) Service Advisor, he is also a lot of fun to chat with, and always provides helpful maintenance tips. Anyone who thinks a BMW dealership is too pretentious or expensive to maintain your older, out-of-warranty BMW (I have a 2012 E93 M3) needs to spend a few moments with Mr. Hood at Erhard of Bloomfield; thank you again, Mike! More

Great customer service! Mike Hood was fantastic to work with and made the process very easy and enjoyable. I would definitely recommend this location for service and sales. with and made the process very easy and enjoyable. I would definitely recommend this location for service and sales. More

Made an appointment, brought the car in. Diagnosed the problem, repairs were finished flawlessly and I couldn’t be happier. Mike was very easy to work with. problem, repairs were finished flawlessly and I couldn’t be happier. Mike was very easy to work with. More

Great service despite the current complicated times. Really enjoyed working with Ezekiel. Thanks for the good experience buying my new BMW with you guys. Can only recommend! Really enjoyed working with Ezekiel. Thanks for the good experience buying my new BMW with you guys. Can only recommend! More

Excellent service experience with Brian Kolber This was the first time ever that I took my recently purchased i3 for service. The service was quick and Brian was greatly helpful to answer all my qu This was the first time ever that I took my recently purchased i3 for service. The service was quick and Brian was greatly helpful to answer all my questions regarding the i3. Highly recommended. More

Excellent professional and helpful service all the way around. Tim and Ryan were great! I appreciate their help. Absolutely recommend using this location for service. around. Tim and Ryan were great! I appreciate their help. Absolutely recommend using this location for service. More

Excellence support in finding the right car for me I explained my needs and we worked together for couple of weeks selecting the best cars for me. At the end we ended up making our selection and Darryl I explained my needs and we worked together for couple of weeks selecting the best cars for me. At the end we ended up making our selection and Darryl was very professional in supporting us along the process More

Excellent sales experience with Brian Berg I bought my first Beemer in 1979 from Herr Erhard himself and have been coming ever since. I walked into the dealership and was introduced to Brian B I bought my first Beemer in 1979 from Herr Erhard himself and have been coming ever since. I walked into the dealership and was introduced to Brian Berg. I explained what options I wanted and made an appointment for 3/19. He had 2 cars ready for me to test drive. I loved the X3M401. In an hour all the paperwork was done including the trade in of my 328. Debbie was very helpful with that process. Brian went above and beyond the call of duty by coming in today ,on his day off to make sure the car was prepped and ready. He was very thorough in going over the features of the new car. He then followed me to my home and along with Dennis got the garage door opener to work. It was a little tricky since I did not have a clicker.They called the garage door company and finally it was all done. I was a little reluctant getting a car without Kevin (the sales manager) since I have known him for a quarter century. Brian more than rose to the occasion and I could not have been more pleased. I would definitely recommend Brian. Jay More