BMW of Bloomington

Enjoyable Purchasing Experience Worked with Bob Lambert on purchasing an X1 for my wife. He was extremely knowledgeable on the vehicle and available inventory. Overall the sales an Worked with Bob Lambert on purchasing an X1 for my wife. He was extremely knowledgeable on the vehicle and available inventory. Overall the sales and purchasing experience was hassle free and very professional. If your looking for a BMW, Robert Lambert at BMW of Bloomington is your guy. More

Great Sales Experience I greatly appreciate the no-hassle sales experience at BMW of Bloomington. Robert Lambert was knowledgeable and great to work with. I would definite I greatly appreciate the no-hassle sales experience at BMW of Bloomington. Robert Lambert was knowledgeable and great to work with. I would definitely recommend them to family and friends. More

Great to work with Bob Lambert was great to work with. I told him I was looking for a newer 3 series but not necessarily brand new. He said they had a certified 2016 w Bob Lambert was great to work with. I told him I was looking for a newer 3 series but not necessarily brand new. He said they had a certified 2016 with only 7K miles. He took time to answer all of my questions and was great to work with on the price for the deal. More

A wonderful experience when purchasing a vehicle! I had a wonderful experience when I purchased my BMW 2 series. Purchasing this vehicle was made the easiest & most pleasant experience. My sales con I had a wonderful experience when I purchased my BMW 2 series. Purchasing this vehicle was made the easiest & most pleasant experience. My sales consultant was Robert Lambert & he is very knowledgeable- he had an answer to every question I had & was very knowledgeable about every aspect of the vehicle. Bob said my experience with BMW would always be #1, & I would be treated very well & so far he is correct. The Finance part was also a pleasant experience. More

Thank you Bob Lambert and Team BMW ! Bob and his team did a great job helping me acquire a new BMW X5 and get settled into the process driving and enjoying the vehicle. Jeff from Bloomi Bob and his team did a great job helping me acquire a new BMW X5 and get settled into the process driving and enjoying the vehicle. Jeff from Bloomington More

Good experience overall I found the car via Internet search. All detail on the web was accurate. Bob Lambert called me right away, and answered all my questions. I put a smal I found the car via Internet search. All detail on the web was accurate. Bob Lambert called me right away, and answered all my questions. I put a small deposit on the car to hold it a couple days until I could visit Bloomington to view the car. Bob stayed in touch until I arrived. He helped me with the paperwork and we were on our way home in less than two hours. I thought the price was fair and the car is a joy to drive. Bob also followed up after the sale to make sure I was satisfied. More

Buyer BEWARE!!!!!!!!!!! Extremely poor customer service!!!! We were pre-approved for financing and were there from 11:30 am until 5:00 pm. We purchased the car and then decided that it was unsuitable due to th We were pre-approved for financing and were there from 11:30 am until 5:00 pm. We purchased the car and then decided that it was unsuitable due to the ride of the car and my back problems. We sold the car to another dealer because we did not want to do further business with this dealership. We wanted to cancel our service and maintenance contracts. The General Manager would not been cooperative with canceling the service and maintenance contracts and returning my money, which was $ 4,000. I have had to contact BMW North America and the holder of the insurance company to work out reimbursement. Doing business with BMW BLoomington was a nightmare!!!! Extremely poor customer service to which the General Manager stated, "there is no excuse" with arrogance and no apology. Read over the contract VERY closely before you sign...look out for the service agreements and warranties. Be very careful about what you sign and what it covers...get it in writing. More

Reneged They made me a proposal on a deal on a new BMW. Said needed a couple days. Went back to them to finalize pick up a few days later and reneged on wha They made me a proposal on a deal on a new BMW. Said needed a couple days. Went back to them to finalize pick up a few days later and reneged on what had previously agreed on. Wanted $1500 more out of me. E-mailed sales manager my dissappointmentl. Did not even have the courtesy to respond. More

I was in the market for a good used F150 truck and so I went to Suzi Williams and she helped me with all my needs at the price I was looking at as well and the vehicle I was wanting. I was very pleased wi went to Suzi Williams and she helped me with all my needs at the price I was looking at as well and the vehicle I was wanting. I was very pleased with the service and respect that I received. More

Pleased with salesman not so pleased with the finance guy. Finance guy tried to change the finance interest rate being promoted by BMW financial services and had been confirmed by salesman and sales mgr guy. Finance guy tried to change the finance interest rate being promoted by BMW financial services and had been confirmed by salesman and sales mgr More