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BMW of Bowling Green
Bowling Green, KY
478 Reviews
BMW of Bowling Green is proud to be part of the Mills Automotive Group and is under new ownership as of February 2021. We here at BMW of Bowling Green have made it our mission to provide a first class car-shopping experience to our valued customers throughout Bowling Green, Springfield TN, Portland TN, Franklin KY, Elizabethtown KY and Glasgow KY.
With our vast selection of new and used cars, you’ll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car, and we can assure that you’ll always be well taken care of!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 478 reviews
June 23, 2019
Excellent Service Brought my E350 in for a warranty issue, my auxiliary battery needed replaced. Chris scheduled it quickly and kept me informed throughout the day of Brought my E350 in for a warranty issue, my auxiliary battery needed replaced. Chris scheduled it quickly and kept me informed throughout the day of the progress. More
by Brian
Verified CustomerEmployees Worked With
Chris Paynter
June 18, 2019
Great job on warrenty issue I really appreciated the way Ron and Stephen tended to my problem and worked around my schedule. I appreciate the way they both valued my time. I really appreciated the way Ron and Stephen tended to my problem and worked around my schedule. I appreciate the way they both valued my time. More
by Quest
June 17, 2019
Friendly employees I've never been to a dealer where I was in as and out that quickly. I'm used to being at a dealership for hours finishing the paperwork to purchase th I've never been to a dealer where I was in as and out that quickly. I'm used to being at a dealership for hours finishing the paperwork to purchase the car. The salespeople were very knowledgeable and professional More
by NORTHERNRN
June 15, 2019
quick response to tire problem friendly helpful service; manager remembers us from previous visits; took care of the problem immediately but did not sacrifice thoroughness; will g friendly helpful service; manager remembers us from previous visits; took care of the problem immediately but did not sacrifice thoroughness; will go back again when we have any other problem More
by CAROLBMOLNAR
June 15, 2019
Satisfaction and success We had a rewarding experience at Luxury Imports. Our sales person, Melissa Larsen, was knowledgeable, professional and very customer focused. The othe We had a rewarding experience at Luxury Imports. Our sales person, Melissa Larsen, was knowledgeable, professional and very customer focused. The other support employees such as the finance manager were friendly and supportive. Our overall experience was very positive. More
by rwade805
Employees Worked With
Finance Manager, Melissa Larsen
June 13, 2019
Amazing Dealership Very please with everyone I dealt with, very helpful in locating the vehicle I wanted. They addressed all my concerns, keep up the great work. Very please with everyone I dealt with, very helpful in locating the vehicle I wanted. They addressed all my concerns, keep up the great work. More
by mhickmon2011
June 13, 2019
Worst Experience I’ve had the most atrocious experience with your service. You didn’t fix the car in first go, how hard it is to take a quick look to make sure the car I’ve had the most atrocious experience with your service. You didn’t fix the car in first go, how hard it is to take a quick look to make sure the car is working fine. I told the adviser about vibration on higher speed (needed wheel balancing) but he ignored it stating that it’s due to rust on the brakes which doesn’t make any sense. I drove the vehicle back to NJ and had to get it fixed in transit. Also you charged so much for labor (normally it’s $120 and lesser charge for installing a battery elsewhere) and they did a horrible job - I’m definitely going to contact BMW to see what they can do about it. It was a shock to find out that a coolant leak wasn’t covered under CPO plan - and again charged me for labor - I highly doubt that a leak was fixed and may need to get it assessed by a dealer here. Overall a highly unsatisfying experience. I hope I never have to bring the vehicle back to your dealership. More
by USMIAZIZ
June 12, 2019
Amazing!!! Words cannot express how grateful I am for Wess and Brett! They truly cannot be replaced at that dealership. I was able to drive off in the suv of my Words cannot express how grateful I am for Wess and Brett! They truly cannot be replaced at that dealership. I was able to drive off in the suv of my dreams and they made it happen!!!! More
by SHEILANDRA.COBBS2
June 10, 2019
Chris, Mercedes service does a great job with all aspects Mercedes service dept. has all the concerns of the customer and following through On customers concern and questions. A real asset for us who love Mercedes service dept. has all the concerns of the customer and following through On customers concern and questions. A real asset for us who love our Mercedes. David More
by dbarker500
June 07, 2019
GLC 300 Service We continue to be pleased with the customer service received at Luxury Imports of Bowling Green. Keep up the excellent work. See you again at the next We continue to be pleased with the customer service received at Luxury Imports of Bowling Green. Keep up the excellent work. See you again at the next service. More
by SamB
