Stephen Nelson

Repeat customer. Always glad to do business with them. Vlad our salesman goes above and beyond our expectations. Management was great as usual. I would recommend them Always glad to do business with them. Vlad our salesman goes above and beyond our expectations. Management was great as usual. I would recommend them over anyone. More

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Shout out to the service department with the fast diagnosis and repair. They did a thorough inspection and reported back all the details. Thanks BMW BG. diagnosis and repair. They did a thorough inspection and reported back all the details. Thanks BMW BG. More

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Great experience purchasing a used CPO vehicle I was an out of state customer that was flying in to purchase a used X5 from BMW of Bowling Green. Stephen was my sales person and he went above and b I was an out of state customer that was flying in to purchase a used X5 from BMW of Bowling Green. Stephen was my sales person and he went above and beyond to make sure that I was completely satisfied with my purchase. I am very particular about my vehicles and Stephen made sure to answer any questions I had with full detail and clarity. Having purchased many many cars over the years from various dealers, it was refreshing to have a salesman not giving a run around and just be straightforward and direct. A+ for Stephen. Thanks again! More

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Responsible experience I was very pleased to work with Stephen and Michael, they were upfront about everything I asked and did not put any pressure on me to buy or add extra I was very pleased to work with Stephen and Michael, they were upfront about everything I asked and did not put any pressure on me to buy or add extras as is often the case with other dealers. That was nice because if someone tries to pressure me or change my mind with it is the best thing to do I would do what I have done in the past, in other situations, and just get up and leave. Stephen sold me on the car by just letting me explore and answered my questions and he was very attentive without being overbearing. I look forward to having a positive relationship with this dealer and employees. More

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Excellent Sales experience Had a very good experience with the sales staff, finance and manger. Clearly explained options and follow up regarding vehicle operation and maintena Had a very good experience with the sales staff, finance and manger. Clearly explained options and follow up regarding vehicle operation and maintenance. Stephen Nelson did an outstanding job as a salesperson. More

by MICHAEL.MAY0 Verified Customer Verified Customer

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Wonderful experience Excellent car buying experience. My salesman, Stephen, was awesome. He answered every question I had and was very professional and courteous. We did n Excellent car buying experience. My salesman, Stephen, was awesome. He answered every question I had and was very professional and courteous. We did not have to haggle much as we came to a negotiated offer and settlement quickly. I highly recommend this dealership and see Stephen if anyone looking for a new BMW or Mercedes! Thank you Stephen for saving so much of our time and money! We are extremely satisfied with our purchase!!! Sudhir Shrestha More

by Sudhir Verified Customer Verified Customer

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Easy like Sunday Morning Stephen is a laid back, no pressure salesman. Although a BMW/BENZ expert, Stephen took the time to review the operation of the Porsche Macan Turbo. H Stephen is a laid back, no pressure salesman. Although a BMW/BENZ expert, Stephen took the time to review the operation of the Porsche Macan Turbo. He answered all of my questions about the car. It was his knowledge, professionalism and attention to detail that sold the car. Excellent Customer Servant! More

by Porsche Power Verified Customer Verified Customer

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Very satisfied with service from this dealership! Very satisfied with service received! I would recommend this dealership for service. There were no problems or issues left unresolved. Staff was cour Very satisfied with service received! I would recommend this dealership for service. There were no problems or issues left unresolved. Staff was courteous and thorough in completing service needs. More

by Terry Verified Customer Verified Customer

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job well done they covered all my concerns before i ask and put my mind at ease and to me that says more than any words could and i thank the whole team there they covered all my concerns before i ask and put my mind at ease and to me that says more than any words could and i thank the whole team there More

by jduvall0049 Verified Customer Verified Customer

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Efficient and pleasant experience Stephen was very friendly and thoughtful. He reminded me of various functions and services for the car and helped me set up an online account. Highly Stephen was very friendly and thoughtful. He reminded me of various functions and services for the car and helped me set up an online account. Highly appreciated his help. More

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