BMW of Bowling Green

This is the best car shopping experience ever had I did have a issue with a vehicle I purchased. But once I contacted my salesman the team Mecerdes of Bowling green worked quickly to resolve the issue I did have a issue with a vehicle I purchased. But once I contacted my salesman the team Mecerdes of Bowling green worked quickly to resolve the issue. You guys are great and shows that you really care about your customers. I will most definitely be purchasing another vehicle from Mecerdes of Bowling green. I would recommend this dealership to everyone who want to buy a vehicle knowing the dealership cares about their customers.. More

Environmental coating I was very happy with the results of the appointment. The only thing I’d say that could be better is I was told it would take 2 hours and it was more I was very happy with the results of the appointment. The only thing I’d say that could be better is I was told it would take 2 hours and it was more like 5 hours. If I’d known this up front I would planned out a little better. But overall the I love the result. More

Great customer service! Ron McCarty was very helpful in resolving an issue while we were traveling out of state.. We had a blown right front tire while traveling on interstat Ron McCarty was very helpful in resolving an issue while we were traveling out of state.. We had a blown right front tire while traveling on interstate 65 South and when BMW Roadside Assistance couldn't get our car to the nearest BMW dealership with the appropriate replacement tire Ron offered to order the tire for us and gave us a loaner car so we wouldn't be stranded for the night. He made a challenging situation manageable, great customer service!, More

Service I found the staff to be Helpful, knowledgeable and friendly. I appreciated the calls keeping me up to date with the progress on my Mini Cooper. I found the staff to be Helpful, knowledgeable and friendly. I appreciated the calls keeping me up to date with the progress on my Mini Cooper. More

I had a bad tire checked and replaced It's always a pleasure to have service at this dealership. Chris Paynter is a sweet man who is helpful and fun and makes even having car repairs feel It's always a pleasure to have service at this dealership. Chris Paynter is a sweet man who is helpful and fun and makes even having car repairs feel ok. I appreciated the use of your porter as well. More

Service Great service. Staff is friendly and service advisor was very knowledgeable and helpful. Got a loaner , it was clean and very nice. I was called and u Great service. Staff is friendly and service advisor was very knowledgeable and helpful. Got a loaner , it was clean and very nice. I was called and updated on the service and advisor waited for me , as I was running late. A +++ More

Excellent Very helpful salesman Lot of vehicles to choose from. Very professional, very clean indoors. West was very knowledgeable and answered all of our qu Very helpful salesman Lot of vehicles to choose from. Very professional, very clean indoors. West was very knowledgeable and answered all of our questions. I highly recommend him. More

Best experience ever! The experience i had with this dealership was the best i've ever had. Melissa Larsen was great to work with. She went out of her way to do all she cou The experience i had with this dealership was the best i've ever had. Melissa Larsen was great to work with. She went out of her way to do all she could to make me happy with the purchase. More

Excellent dealership Working with Ron for service is always easy and pleasant. I've now purchased my second car with this dealer and enjoyed working with Bill Moore. Working with Ron for service is always easy and pleasant. I've now purchased my second car with this dealer and enjoyed working with Bill Moore. More

Service Completed timely and all repairs fell under warranty. Chris in Mercedes service was excellent. Explained repairs made and give us more information on Completed timely and all repairs fell under warranty. Chris in Mercedes service was excellent. Explained repairs made and give us more information on a car we didnt know. Great experience More