BMW of Bowling Green

Great Dependable service from Ro McCarty and his service dep Outstanding service from the time I hit the door at the service department until I drove my vehicle away. Ron McCarty and his staff did an outstanding Outstanding service from the time I hit the door at the service department until I drove my vehicle away. Ron McCarty and his staff did an outstanding job servicing my BMW. More

one wrench Chris was courteous, prompt and helpful. He advised me of possible issues that would need to be dealt with in the future. Also advised me of upcomi Chris was courteous, prompt and helpful. He advised me of possible issues that would need to be dealt with in the future. Also advised me of upcoming promotions. More

Trade in and purchase of 2 new Mercedes While in for service on one of our vehicles, my wife and I noticed some awesome deals in the showroom. As we were nearing a good time for trade-in wit While in for service on one of our vehicles, my wife and I noticed some awesome deals in the showroom. As we were nearing a good time for trade-in with respect to the value and mileage on our existing vehicles, we began talking with Stephen Nelson and Rick Johnson. Needless to say, it took less than 24 hours to strike a great deal on two new ones. Stephen did a lot of legwork and help with the test drives and Rick Johnson was amazing to negotiate with. He is very knowledgeable and fair and made us feel so comfortable with the intricacy of it all. Shaun Duncan in the finance office was so courteous and helpful as well. There is no question with Rick at the helm and Stephen working that showroom that we will always remain Luxury Imports of Bowling Green and certainly Mercedes Benz customers. We are extremely pleased with our new rides and don't hesitate to brag about these guys and the dealership in steering anyone your way. Thanks!!! More

Replacing running board lights The service center did a great job. The work was done in an efficient time span and left the car in excellent condition. Chris is an excellent servic The service center did a great job. The work was done in an efficient time span and left the car in excellent condition. Chris is an excellent service host for your service department. He is knowledgeable and efficient. We really like your guy! More

Great Experience Very good team of people to work with. Rick and Ron worked along with Scott to give us the knowledge and support needed in making our decision in purc Very good team of people to work with. Rick and Ron worked along with Scott to give us the knowledge and support needed in making our decision in purchasing the car. I recommend this dealership! It certainly was worth our 3 1/2 hour drive to get there to see this car! More

Service We had to have a tire repaired. We got an appointment quickly and service was beyond our expectations. We will return to this service center. We had to have a tire repaired. We got an appointment quickly and service was beyond our expectations. We will return to this service center. More

10000 mile service on 2018 GLS550 Treated very well. Service was done in a timely manner. They gave us a courtesy car to drive while they serviced our car. Very much appreciated. Treated very well. Service was done in a timely manner. They gave us a courtesy car to drive while they serviced our car. Very much appreciated. More

Excellent customer service! Chris Paynter and his crew provided exceptional customer service as always! From convenient scheduling to proficient repair and prompt return of my ve Chris Paynter and his crew provided exceptional customer service as always! From convenient scheduling to proficient repair and prompt return of my vehicle, I couldn’t recommend more! More

Excellent service continues Once again, Chris Paynter to the rescue. He always answers questions, provides quality service, and is extremely gracious. He is the main reason I w Once again, Chris Paynter to the rescue. He always answers questions, provides quality service, and is extremely gracious. He is the main reason I will return to the dealership when ready to purchase another vehicle. More

a very well organized service center A very nice service center Ron went above and beyond to help take care of any problems that we may have had. would highly recommend BMW Bowling Green A very nice service center Ron went above and beyond to help take care of any problems that we may have had. would highly recommend BMW Bowling Green More