Mark Hilliard

Repeat customer. Always glad to do business with them. Vlad our salesman goes above and beyond our expectations. Management was great as usual. I would recommend them Always glad to do business with them. Vlad our salesman goes above and beyond our expectations. Management was great as usual. I would recommend them over anyone. More

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Alex, was first rate, knew his business, was polite and a joy with which operate. joy with which operate. More

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They have helped me when local dealership could not find a problem and were unwilling to do what it took to fix a console water leak. a problem and were unwilling to do what it took to fix a console water leak. More

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Rob and Diana make a great team Very professional and efficient Pricing met the estimate. Overall very pleased with my experience new ownership much better also efficient Pricing met the estimate. Overall very pleased with my experience new ownership much better also More

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Brought my BMW in to get my headlight bulb replaced. Mark made sure I was taken care of quickly! Was in and out in 10 minutes. Amazing service! made sure I was taken care of quickly! Was in and out in 10 minutes. Amazing service! More

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worst post sale experience ever THIS HAS BEEN THE ABSOLUTE WORST POST SALE EXPERIENCE I HAVE EVER DEALT WITH. DO NOT BUY YOUR CAR HERE BECAUSE IF ANYTHING IS WRONG, THEY PLACE BLAME THIS HAS BEEN THE ABSOLUTE WORST POST SALE EXPERIENCE I HAVE EVER DEALT WITH. DO NOT BUY YOUR CAR HERE BECAUSE IF ANYTHING IS WRONG, THEY PLACE BLAME EVERYWHERE BUT THEM. MELISSA, MARK, BILL, THE GM ALL REFUSE TO TAKE RESPONSIBILITY AND GET ME THE PART THAT SAID WOULD BE ON MY CAR WITHIN A REASONABLE AMOUNT OF TIME. WHEN I PURCHASED MY USED CAR, I SENT A PICTURE TO MELISSA ABOUT A TAIL HITCH COVER PIECE MISSING, SHE SAID SHE WOULD PULL ANOTHER ONE FROM OTHER CAR, SUPPOSEDLY SHE DID AND THEN ONCE I GET UP THERE THE STORY TURNED INTO ANOTHER SALES GUY TAKING THE PART. THEY ORDERED THE PART WEDNESDAY, CAME IN FRIDAY, MIND YOU THIS IS A 1 INCH BY 1 INCH PIECE.... FRIDAY, SATURDAY, MONDAY AND TUESDAY GO BY, THE PIECE IS STILL NOT READY . ONCE IT WAS READY LATE TUESDAY, THEY PAINTED IT THE WRONG COLOR!!!! SO THEY REDO IT, NOW A WHOLE WEEK LATER, I STILL DONT HAVE THE PIECE. MELISSA THEN TELLS ME IT WILL BE HERE BY LUNCH, I HAVE TEXT MESSAGES TO SHOW THAT. NOW SUPPOSEDLY IT WONT BE HERE TILL AFTER LUNCH. AND FOR ALL THIS TROUBLE, THEY WANT TO HAVE MY OFFER ME A HAT?!?!?!??!! xxx IS THAT ABOUT? I WILL NEVER RECOMMEND THIS DEALERSHIP TO ANYONE AFTER THIS WHOLE EXPERIENCE. EVERYTHING WAS SO GOOD POST SALE AND DURING SALE AND THIS WHOLE MESS, ALLLLLL FOR A 1IN BY 1IN PIECE OF PLASTIC THAT COVERS MY TOW HITCH COVER. ONE PERSON TELLS ME ONE THING AND ANOTHER PERSON TELLS ME ANOTHER THING. THE MOST FRUSTRATING THING EVER. More

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Service Review In a critical moment your service department and Provided outstanding service to my vehicle.. My vehicle had a flat tire and your service department In a critical moment your service department and Provided outstanding service to my vehicle.. My vehicle had a flat tire and your service department was able to provide a replacement. I simply called them and the service writer Ron said come right over. He made me feel like I was one of your regular customers More

by PEAR6618 Verified Customer Verified Customer

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Class Act Dealership My experience with this dealership has been exceptional. They have top shelf mechanics and professional /friendly staff. I have two BMW’s and have po My experience with this dealership has been exceptional. They have top shelf mechanics and professional /friendly staff. I have two BMW’s and have positive experiences every time I return. Additionally the sales staff are just as great. Knowledgeable and patient. Look no further. This is the BMW dealership you definitely should visit. More

by Norman / Caryn Verified Customer Verified Customer

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job well done they covered all my concerns before i ask and put my mind at ease and to me that says more than any words could and i thank the whole team there they covered all my concerns before i ask and put my mind at ease and to me that says more than any words could and i thank the whole team there More

by jduvall0049 Verified Customer Verified Customer

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Chris, Mercedes service does a great job with all aspects Mercedes service dept. has all the concerns of the customer and following through On customers concern and questions. A real asset for us who love Mercedes service dept. has all the concerns of the customer and following through On customers concern and questions. A real asset for us who love our Mercedes. David More

by dbarker500 Verified Customer Verified Customer

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