BMW of Bowling Green

Was looking for a new car for my wife. Wanted safety, reliability, luxury and performance AND the ability to have it serviced locally— pretty tall order. Studied online and went to BM Wanted safety, reliability, luxury and performance AND the ability to have it serviced locally— pretty tall order. Studied online and went to BMW of Bowling Green to check out a new X1. Met Vlad and he was incredibly helpful for us”non technical” folks in showing the tech in the car. Incredibly friendly, extremely helpful and, best of all, NO “high pressure” sales pitch. We looked on Saturday and came back Monday and purchased the car (without even looking elsewhere or at other brands). Deal was quite fair and customer service was 5 star. Would highly recommend to anyone in the market. Whenever we purchase another. Who let the only place I’ll be looking is BMW of Bowling Green! More

Keeps customers informed and doesn't over promise time frame. Could go elsewhere, but my car has well over 100,000 miles and is still in very good shape. frame. Could go elsewhere, but my car has well over 100,000 miles and is still in very good shape. More

Alex, was first rate, knew his business, was polite and a joy with which operate. joy with which operate. More

I had a wonderful experience having my car serviced at BMW Bowling Green. My service advisor, Mark, was excellent, courteous, and had the process go along as easily and quickly as possible. Thank you! BMW Bowling Green. My service advisor, Mark, was excellent, courteous, and had the process go along as easily and quickly as possible. Thank you! More

I was very happy with the service that I received. Alex was very friendly and explained everything very well. He was a great help. Alex was very friendly and explained everything very well. He was a great help. More

Great customer service. They listen and provide outstanding service. Checked for recalls, went over required service needs and provided quick quality service. Staff was very They listen and provide outstanding service. Checked for recalls, went over required service needs and provided quick quality service. Staff was very friendly. More

The rep was respectful, and answered the questions we presented. He wasn’t “pushy” with the services that were available but did recommend some. presented. He wasn’t “pushy” with the services that were available but did recommend some. More

They have helped me when local dealership could not find a problem and were unwilling to do what it took to fix a console water leak. a problem and were unwilling to do what it took to fix a console water leak. More

As always, our service rep, Ron, and the service department were top notch and kept us updated throughout the service process. department were top notch and kept us updated throughout the service process. More

Absolute worst experience I have had at a dealer (including the cheaper "buy here pay here" ones). I went in to purchase a used newer model BMW that was sold to me with undisclosed modification. Whe (including the cheaper "buy here pay here" ones). I went in to purchase a used newer model BMW that was sold to me with undisclosed modification. When the dealer was asked to help remedy the situation I was ignored time and time again. Deal done so no longer their problem. It also took more than two months to get my tags and longer to get my title. BAD business practices and RED FLAGS EVERYWHERE. This dealer is doing the BMW brand a disservice. More