BMW of Bowling Green

Great people very happy with my new car Great dealership, awesome people there, made possible for me to get my dream car. I would definitely recommend them to all my family & friends. Thank Great dealership, awesome people there, made possible for me to get my dream car. I would definitely recommend them to all my family & friends. Thank you all for great experience, but special thanks to Jenn, Paul & Rick More

Service 2011 335d BMW Luxury imports is the best in all ways. Ron Mcarty always goes beyond the call of duty . The parts manager is always helpful. I know because I hav Luxury imports is the best in all ways. Ron Mcarty always goes beyond the call of duty . The parts manager is always helpful. I know because I have been a customer for a long time . More

Detail I had an accident on the inside of my car and they got me all cleaned up. It was as clean as the day I bought it. I had an accident on the inside of my car and they got me all cleaned up. It was as clean as the day I bought it. More

Good service Service is always very good and staff is friendly and knowledgeable. Always nice to have a clean car come back to me. Drawback I think the pricing is Service is always very good and staff is friendly and knowledgeable. Always nice to have a clean car come back to me. Drawback I think the pricing is too high. More

Mercedes Benz service since 2007 Dependable, Reliable, Consistently Great local Mercedes Benz service. I have had my benz serviced here since 2007 and am grateful for such a Great loc Dependable, Reliable, Consistently Great local Mercedes Benz service. I have had my benz serviced here since 2007 and am grateful for such a Great local service department. More

Repeat Customer I have always had a good experience with the sales, parts and service departments. Communications from M-B USA and M-B Germany not so good. I have always had a good experience with the sales, parts and service departments. Communications from M-B USA and M-B Germany not so good. More

Great pre-owned car, great price Had a very good experience with everyone at the dealership. We got a great 2017 pre-owned Infiniti for a very good price. Everyone was informative, Had a very good experience with everyone at the dealership. We got a great 2017 pre-owned Infiniti for a very good price. Everyone was informative, professional, honest and friendly. Only caveat is the car was marketed with heated seats. Test drove/bought it on a 90 degree day so didn't think about it until I got the car home. It didn't come with heated seats, which was disappointing. I chalk it up to an "error of assumption" on someone's part and not anything intentional since they don't deal in many Infiniti's. Still love the car and would still work with this group again. More

Best BMW Service in Western Kentucky The service department is top notch. I took my car there to get an oil change and brake flush. Only took them 2 hours, easily take alot longer if you The service department is top notch. I took my car there to get an oil change and brake flush. Only took them 2 hours, easily take alot longer if you do it yourself or any other shop. Great price for work and staff is amazing. Dont hesitate to call Ron if you need anything done to your BMW More

Very good great help buying the car Very good experience. I got a good price for a great car 540 BMW. The people helping me were very nice and quite helpful. I can recommend this dealers Very good experience. I got a good price for a great car 540 BMW. The people helping me were very nice and quite helpful. I can recommend this dealership with no reservations More

30000 mile service and an unrelated loose trim/scratch issue Tuesday June 12, 8:00 A.M.: Matt (very new) filling in for BMW service manager Ron who out today. Went over warranty work to be done with non-warrant Tuesday June 12, 8:00 A.M.: Matt (very new) filling in for BMW service manager Ron who out today. Went over warranty work to be done with non-warranty trim/scratch issue which would be taken care of. Stated one warranty service to be performed was to change battery in key fob. Transported me home since work would take a while. Called about mid-day saying listed work completed but there an open recall on thermostat which was in stock and could be done. I agreed. Went in to pick up vehicle in the afternoon. The piece of trim still loose as it was when I brought it in.. Had to send it back in and fix. Said the scratch could not be addressed because that tech not there today. My key fob and been damaged (the "open" button jammed and barely operable.) after they opened it to replace battery. Then found that the battery not replaceable in that fob! Left with a damaged key fob and scratch still un-addressed. Service supervisor (name?) said they would call me to come back in when scratch tech would be back in, and would attempt to "repair' my key fob at that time, and if it cannot be repaired the fob will be replaced it. Today is Tuesday June 19 and have heard nothing more from anyone at the dealership. Very disappointing and frustrating experience. More