BMW of Bowling Green

Recall Rectification & Alignment Your personnel are excellent which shows in their client interactions. The work done on my vehicle was as indicated prior to my arrival and we were k Your personnel are excellent which shows in their client interactions. The work done on my vehicle was as indicated prior to my arrival and we were kept updated as it progressed. I use your services when I am in Kentucky and will continue in the future. Therefore, I have rated you five stars. More

Absolutely incredible people We were driving our SLK from Florida to Michigan and we were having an issue with the ESB/BAS system. This was an annoyance, but the car was still ve We were driving our SLK from Florida to Michigan and we were having an issue with the ESB/BAS system. This was an annoyance, but the car was still very drive-able. Unfortunately, right after we crossed the state line from Tennessee, the car developed a strong shudder and pull to the left. We knew we had to find a dealer and fast. Fortunately for us, Luxury Imports was 25 miles ahead. We limped into Bowling Green at about 2 in the afternoon, knowing that they might not be able to see us until tomorrow, and that might be optimistic. We were wrong. Chris, the MB service advisor, recognized our predicament and squeezed us in that day. In addition to the fault mentioned above, they found that our left front tire had a steel belt shifted. We replaced both fronts for basically the exact same price that I would have paid at Discount Tire! Then, we were on our way, down the highway that evening! I cannot say enough how thankful I am for this dealership, for their integrity, for their empathy, for their friendliness. Everyone we dealt with at Luxury was incredible, especially Chris and Mark, the Parts Manager. If I were a local, I would buy my vehicles there, I would service my vehicles there, and I would recommend them to all my friends. More

Excellent dealership Excellent in both sales and service. Employees are friendly and take care of any issues. Fast appointment times and willing to work with you on a ti Excellent in both sales and service. Employees are friendly and take care of any issues. Fast appointment times and willing to work with you on a time for service More

Top Notch!!! Luxury Imports is the best dealership I have ever had the pleasure of working with. From Sales to Service, always top notch treatment. In a world wh Luxury Imports is the best dealership I have ever had the pleasure of working with. From Sales to Service, always top notch treatment. In a world where customer service seems to be disappearing, it is so refreshing to feel valued. Thanks! More

Five star ⭐️ ⭐️⭐️⭐️⭐️ Excellent services. Chris is awesome 👏 I had a regular service and 2 recalls to be done. Completed in a timely manner thanks I did have a question a Excellent services. Chris is awesome 👏 I had a regular service and 2 recalls to be done. Completed in a timely manner thanks I did have a question about my service contract but have not received a call back yet ??? More

Great service with great people. I have never have any problem with Mercedes/BMW in Bowling Green. They provide excellent selections of cars and services. All I have to do is enjoy my I have never have any problem with Mercedes/BMW in Bowling Green. They provide excellent selections of cars and services. All I have to do is enjoy my car. More

Bill Moore is Excellent Every time All the Time!!! Excellent is all I can say. Nothing else to say. Bill has been our advisor and advocate for us since we began with The Dealership years ago. Bought se Excellent is all I can say. Nothing else to say. Bill has been our advisor and advocate for us since we began with The Dealership years ago. Bought several Cars from him and we are always treated right and fairly. Thanks Bill More

Smooth purchase experience I came in for a recall repair on an X5 and ended up trading for a GL. No pressure, knowledgeable staff, professional outfit. Would recommend. I came in for a recall repair on an X5 and ended up trading for a GL. No pressure, knowledgeable staff, professional outfit. Would recommend. More

Timely service Ron, service advisor, took my vehicle right in and got it serviced and washed in a very timely manner so I could make my meeting. Ron, service advisor, took my vehicle right in and got it serviced and washed in a very timely manner so I could make my meeting. More

Always very accommodating Ron always gives me good information and advice. He never makes we feel like he doesn’t have time for me. Always a big help. Ron always gives me good information and advice. He never makes we feel like he doesn’t have time for me. Always a big help. More