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BMW of Bowling Green
Bowling Green, KY
478 Reviews
BMW of Bowling Green is proud to be part of the Mills Automotive Group and is under new ownership as of February 2021. We here at BMW of Bowling Green have made it our mission to provide a first class car-shopping experience to our valued customers throughout Bowling Green, Springfield TN, Portland TN, Franklin KY, Elizabethtown KY and Glasgow KY.
With our vast selection of new and used cars, you’ll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car, and we can assure that you’ll always be well taken care of!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 478 reviews
July 27, 2021
Rob and Diana make a great team Very professional and efficient Pricing met the estimate. Overall very pleased with my experience new ownership much better also efficient Pricing met the estimate. Overall very pleased with my experience new ownership much better also More
by mooseffl
July 20, 2021
I personally stumbled upon this location. Had been in the market for several months in pursuit of a BMW X1. I was handled with patience and authentic care concerning my quest. Totally satisfied overall!!! market for several months in pursuit of a BMW X1. I was handled with patience and authentic care concerning my quest. Totally satisfied overall!!! More
by RDPitt32
Employees Worked With
Esther Keehn
July 09, 2021
July 05, 2021
They did what they said they were going to do. They did it efficiently. And they even found me a discount. Both of the sales manager and the finance manager were very helpful it efficiently. And they even found me a discount. Both of the sales manager and the finance manager were very helpful More
by Dr Bob
Employees Worked With
Val and Vlad
June 30, 2021
Responsive, courteous, efficient, personable and service minded. Easily recommendable. I would return to this dealership again and again and again and again and again and again. minded. Easily recommendable. I would return to this dealership again and again and again and again and again and again. More
by Jkphillips
June 16, 2021
Purchased a new bmw from them in February 2021 and had it delivered to Texas in early march 2021. Vehicle was damaged during the delivery (chip and scratch), informed the dealer contact during the delivery, delivered to Texas in early march 2021. Vehicle was damaged during the delivery (chip and scratch), informed the dealer contact during the delivery,was told to receive the vehicle and they will take care of the damage. As of this writing, still waiting on the settlement or any form of contact from this dealership(contaced the salesman mr moore, gm mr coffey,and manager barry numerous times but no callback) The worst experience at a dealership in my life. Stay far away from this dealership. More
by Jp
Employees Worked With
May 27, 2021
Let me preface my comments by stating that I understand how busy the aftermarket auto business is at this time, 5/21. However, my experience with poor customer service began shortly after I agreed to pay f how busy the aftermarket auto business is at this time, 5/21. However, my experience with poor customer service began shortly after I agreed to pay full asking price for the vehicle + a non- advertised $489 paint treatment application. This is not the first time I have purchased a car and not the first time I have bought a car online. However, it took three days just to get the paperwork completed and then 8 more days to receive the car. During that time, I heard a lot of excuses, did not receive return phone calls after I was assured by two managers that they would get back to me. I was even told that the vehicle was on the way when it had not even been loaded onto the transport. According to the transport company, they picked up the vehicle a day later than I was told. As well, the vehicle was promised on a Wednesday night or Thursday and did not arrive until late Friday night. For a Mercedes dealership and Mercedes purchase, one would expect a little better service especially when paying a premium for a vehicle. I would not ever recommend doing business with Bowling Green Mercedes-Benz. More
by MBGLE
February 22, 2020
Brought my BMW in to get my headlight bulb replaced. Mark made sure I was taken care of quickly! Was in and out in 10 minutes. Amazing service! made sure I was taken care of quickly! Was in and out in 10 minutes. Amazing service! More
by JessB
Employees Worked With
December 16, 2019
Great experience purchasing a used CPO vehicle I was an out of state customer that was flying in to purchase a used X5 from BMW of Bowling Green. Stephen was my sales person and he went above and b I was an out of state customer that was flying in to purchase a used X5 from BMW of Bowling Green. Stephen was my sales person and he went above and beyond to make sure that I was completely satisfied with my purchase. I am very particular about my vehicles and Stephen made sure to answer any questions I had with full detail and clarity. Having purchased many many cars over the years from various dealers, it was refreshing to have a salesman not giving a run around and just be straightforward and direct. A+ for Stephen. Thanks again! More
by Roman K.
Employees Worked With
November 30, 2019
Responsible experience I was very pleased to work with Stephen and Michael, they were upfront about everything I asked and did not put any pressure on me to buy or add extra I was very pleased to work with Stephen and Michael, they were upfront about everything I asked and did not put any pressure on me to buy or add extras as is often the case with other dealers. That was nice because if someone tries to pressure me or change my mind with it is the best thing to do I would do what I have done in the past, in other situations, and just get up and leave. Stephen sold me on the car by just letting me explore and answered my questions and he was very attentive without being overbearing. I look forward to having a positive relationship with this dealer and employees. More
by Dr. V
