BMW of Bridgeport
Bridgeport, CT
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This is my second purchase at BMW of Bridgeport. I was pleased with the service. I would buy another car there because they really did a great job. pleased with the service. I would buy another car there because they really did a great job. More
I bought a Certified Pre-Owned BMW. The verbal price they gave me was not honored when I got there to test drive the car and they would not budge on the price, even though the difference was less than $100. gave me was not honored when I got there to test drive the car and they would not budge on the price, even though the difference was less than $100. We'd agreed that I'd trade in my old car and drive out with the new one. After I spent time transferring my insurance to a new policy, they decided to do a 3 hour repair for a recall (that they'd told me earlier was not urgent and could be done in the next month). They promised the car would be delivered the following day, but called the next morning to say it wasn't ready. They finally delivered the car 2 days after I had paid for it. And they actually expected my praise since they had driven 40 miles to deliver the car to me. They also charged me more than BMW's MSRP for a 5-year Tire & Wheel Warranty, even after I told them that BMW Corporate had quoted me the rate. Since this car uses Run Flat tires, the Warranty is pretty much required, so I was in a no-win situation. They also gave me 45 minutes to make this decision because the Finance & Warranty salesperson was leaving for the day. They told me that there would not be anyone who could write this Warranty for me the following day. Last, the car's alignment was not right They told me I did not know how to correctly test the alignment, even though the car had clearly pulled to the left 4 times during the test drive. They fixed it, but it still pulls to the left. After all this, two of the employees had the nerve to say, 'we hope that the difference in price isn't going to affect any customer survey you may fill out', and 'please give me a good rating in the customer survey because it affects my job'! Be warned, this dealership may not be a good experience for you. More
Kurt was very professional and not very pushy as other salesman that I had dealt in the past. Kurt was able to find a car that match almost my exact requirements on the lot and I was able to pick it up a salesman that I had dealt in the past. Kurt was able to find a car that match almost my exact requirements on the lot and I was able to pick it up a couple hours later the same day after we agreed on a price. I would recommend Kurt to anybody that is looking to purchase a BMW in the future. More
Talk about a heart for helping people! Ernie was the best!!! We could not have asked for a better experience!! We are sending all of our other team members to see him when they are ready to pick out the best!!! We could not have asked for a better experience!! We are sending all of our other team members to see him when they are ready to pick out their BMW's!! Thanks again Ernie, you are a truly amazing guy!!! Jim & Kelly Pasquarella More
Our experience was wonderful Kurt was very friendly knowledgable answered all our questions and we got the x3 we wanted would recommend Kurt and BMW of Bridgeport.. knowledgable answered all our questions and we got the x3 we wanted would recommend Kurt and BMW of Bridgeport.. More
We recently bought a used X3 from BMW of Bridgewater, our salesman was Matt Daubney. He is very efficient and pleasant, we had a great buying experience as well as receiving a good price on the car. The deal salesman was Matt Daubney. He is very efficient and pleasant, we had a great buying experience as well as receiving a good price on the car. The dealership itself has a very professional environment and the staff is very helpful. I would not hesitate to recommend BMW of Bridgeport to my family and friends. More
My experience at BMW of Bridgeport was excellent from start to finish. Kurt was very a pleasure to work with being very patient with me as I required several test drives with my family. The dealership start to finish. Kurt was very a pleasure to work with being very patient with me as I required several test drives with my family. The dealership has been very attentive to me following the purchase when I discovered some minor cosmetic blemishes. Without hesitation they addressed the issue instantly. Highly recommended! More
It was a pleasure to work with Kurt. His professionalism, knowledge of the cars and financial advise was excellent. I can truly recommend him to any potential buyer. knowledge of the cars and financial advise was excellent. I can truly recommend him to any potential buyer. More
I can't praise Mike Liberatore and BMW of Bridgeport enough for their outstanding service and relaxed and enjoyable buying experience as it relates to my recent 2013 X5 purchase. Over the past 10 yrs, enough for their outstanding service and relaxed and enjoyable buying experience as it relates to my recent 2013 X5 purchase. Over the past 10 yrs, my wife and I have owned or leased 4 BMW's from 2 different dealerships and too bad we didn't start with BMW of Bridgeport - absolutely, no comparison. This November, the lease on my wife's car is up and we look forward to working with them for her next car. It is obvious why they have been awarded the 2011 and 2012 Center of Excellence Award. More
From the minute I walked in to the dealership and met with David Baylis, I was treated with the utmost courtesy and respect. Mr. Baylis was very professional with the transaction of my preowned vehicle. with David Baylis, I was treated with the utmost courtesy and respect. Mr. Baylis was very professional with the transaction of my preowned vehicle. Due to my hectic work schedule, Mr. Baylis voluntarily came in on his scheduled day off so that I can see and test drive the vehicle. I have purchased a number of vehicles during my lifetime, but never I have been so pleased with how well I was treated as a customer by Mr. Baylis and the rest of the BPT BMW staff. I would absolutely recommend this dealership to others. Mr. Baylis and staff should be commended for their outstanding courtesy, respect and professionalism. More