The Service Department at BMW of Bridgeport is OUTSTANDING! From start to finish, the process was smooth & easy - I appreciated getting text updates throughout the appointment so I knew exactly what was going on. They even sent a “condition report” video that explained everything that needed to be done & why. I had a great experience with the service department & everyone that I worked with throughout the appointment was an absolute pleasure. Joe, Carl, Charles & everyone involved were outstanding - thank you for all of your help! 5 stars is not enough!