
BMW of Bridgeport
Bridgeport, CT
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Our family owns several BMW vehicles and have them serviced in Bridgeport. The service representative we all choose is Tona Zarelli. She always goes beyond what is expected from her to be sure that serviced in Bridgeport. The service representative we all choose is Tona Zarelli. She always goes beyond what is expected from her to be sure that the sevice experience is a good one. Tona is always sure to listen to the problem and arrange an appointment as quickly as needed. Even when my schedule is very busy, Tona will make sure that I can get in for service when needed. I have never been disappointed when dealing with Tona. Maureen Julian More
I visited several dealerships, including one that I had patronized for many years that had changed ownership. The service level and inclination to be accommodating in the old dealership had disappeared. patronized for many years that had changed ownership. The service level and inclination to be accommodating in the old dealership had disappeared. I found BMW of Bridgeport, specifically, Kurt Kressu, to be sensitive to my needs and willing to work to design a deal that would fit my circumstances. I am very satisfied with the car and with the level of attention and accommodation BMW of Bridgeport provided. More
I always get treated with respect and honesty when i get my car serviced there. The establishment is new, cleans and all employees are friendly. Tona takes the time to go over in detail what is wrong with m my car serviced there. The establishment is new, cleans and all employees are friendly. Tona takes the time to go over in detail what is wrong with my vehicle and what is actually going to be serviced. More
I did extensive internet shopping and visited several dealers in my search for a new car. Tom was the only salesperson I met during this process that was not your typical car salesperson. There was no dealers in my search for a new car. Tom was the only salesperson I met during this process that was not your typical car salesperson. There was no pressure to buy the car, he simplly acted as an informant and guide to answer my questions and guide us through the process. He was impaowered and easy to negotiate with. My car had to be ordered and he was good at keeping me updated on its progress and fast to respond to any emails or questions. I truly felt like I was doing business with a friend! This is one of the bests experiences I have had buying a car! More
I have just leased my first BMW from BMW of Bridgeport and I can say that it has been a pleasurable experience. Tom Ballou, client advisor was extremely professional, courteous and easy to work with. Th and I can say that it has been a pleasurable experience. Tom Ballou, client advisor was extremely professional, courteous and easy to work with. The ability to contact Tom via the internet was extremely helpful and he was always quick to respond to my inquiry. I also worked with Jeff Pearce to finalize the sale. I found him to be friendly, knowledgeable and efficient. I highly recommend this dealership to anyone in the market to purchase or lease a BMW. Sincerely, Ann Zowine More
I was looking for a desiel engine car in the matket. BMW provide such an option. I contact them online and they direct me to BMW of Bridgeport in my area. I was then contacted by the dealer. They invite me provide such an option. I contact them online and they direct me to BMW of Bridgeport in my area. I was then contacted by the dealer. They invite me to a special promotion with a promotion coupon. There I made my best deal and I presented the coupon afterwards. They honestly accepted the coupon and rendered me additional discount from my "best deal". More
Brought my car in from North Carolina where I go to school and was concerned that the service might not be as good as where I bought the car - not an unusual situation. No worries, the service at BMW o school and was concerned that the service might not be as good as where I bought the car - not an unusual situation. No worries, the service at BMW of Bridgeport (Walt Modeen) was awesome. It was like I bought my car from Walt last week and was taking delivery. He took care of the standard maintenence stuff and walked me thru some issues I had with the nav system and I was on the road in no time. BTW, Ashley in the service department is awesome, too! More
I'm very happy dealing with the staff at BMW of Bridgeport, customer service is excellent, as is the quality of the work performed, timeliness and friendliness. They have fit me into their sched Bridgeport, customer service is excellent, as is the quality of the work performed, timeliness and friendliness. They have fit me into their schedule when necessary, have always had the work completed when promissed, and always make you feel like the most important customer in the dealership. More
The BMW Service Department is amazing. I love the fact that you can drive right into the service department and I am usually greeted by Walter right away. I really know nothing about the mechanics of my c that you can drive right into the service department and I am usually greeted by Walter right away. I really know nothing about the mechanics of my car and I totally trust Walter with any type of recommendations he makes. I always seem to have some type of “emergency” and he always fits me into his busy schedule to fix my crisis. Anytime I drop my car off, I am offered a ride or if I make an appointment in advance, I am offered a loaner. I love going to visit my friends at Bridgeport BMW. Best of all, I always get back a very clean car!! More
When it comes to my BMW's service, there is definitely one gentleman who comes to mind that I can rely on- Walt Modeen! No matter when, what, or how, Walt treats meet with great concern and respect. Walt one gentleman who comes to mind that I can rely on- Walt Modeen! No matter when, what, or how, Walt treats meet with great concern and respect. Walt makes taking my car in such an easy experience. Whether I need a loaner, have a question, or just stop in to say "hi", Walt takes the time to make certain everything is going fine with both me and my car! Walt is genuinely concerned about his clients and treats them very well! It is a pleasure to deal with Walt after having dealt with so many others during my years of driving. Walt definitely tops the charts in my book; he is knowledgeable, efficient, and courteous! BMW BPT is very lucky to have an Asst. Advisor such as Walt! I am certain I am not alone when I say when it comes to my BMW, Walt Modeen is #1 on my speedial! Thanks Walt- for everything! More