BMW of Bridgeport

My experience on "customer service" with BMW of Bridgeport services dealership varies some days they deserve a 2 stars and other time 5. Their service advisors and managers need to really improv Bridgeport services dealership varies some days they deserve a 2 stars and other time 5. Their service advisors and managers need to really improve on the subject of: How can we meet customer satisfaction on a higher level rather then being ok with a low 3 or 4 stars. With that being Said. I have been a customer since 2005 and I want to say service advisor Carl and Mike Dady Sales Manager are exceptional. Mike had gone above and beyond to stay after hours to meet customer satisfaction despite the objection he was advised.- his courteous approach and smile urge you to come back. His honesty and straightforward caring approach deserve a " Gold Star Award". Carl is a good listener, patient, and a good communicator. I certainly hope these 2 be an example to the rest to help BMW of Bridgeport customer standard as a whole!. All is well, Clyde More

I had a very pleasant experience with my salesman, Sam Al-Hajjaj and manager, Chris Pollitt. I liked the fact that the numbers were provided while I was there the first time. The car was ready the next Al-Hajjaj and manager, Chris Pollitt. I liked the fact that the numbers were provided while I was there the first time. The car was ready the next day (9/27/22) and I was in and out in less than one hour. The service tech was very thorough going through the details of the car with me. More

Conroy and Dexter, both super nice and empathetic, were great to work with! I got a fair trade-in deal where they actually went through all my car’s extra features, which made a huge difference, unlike Aud great to work with! I got a fair trade-in deal where they actually went through all my car’s extra features, which made a huge difference, unlike Audi who tried to extremely lowball me on trade-in value. Post sale, I am very happy with my new BMW SUV, and now not even a week, and they even followed up. I definitely, highly recommend BMW of Bridgeport! More

Working with Conroy was a great experience. I stopped in to test drive a preowned X4 and left purchasing a new one. He understood the features I was looking for and was able to find me the exac I stopped in to test drive a preowned X4 and left purchasing a new one. He understood the features I was looking for and was able to find me the exact car with what I was looking for. More

I've been the BMW of Bridgeport customer for almost 20 years, and just leased my 7th car from them. Kelly Garvin is a great sales advisor, he always makes all transactions easy. He provided several option years, and just leased my 7th car from them. Kelly Garvin is a great sales advisor, he always makes all transactions easy. He provided several options for selection of new car, the car arrived exactly when promised (my new X6 had to be ordered), all paperwork was done on time, they take care of dealing with DMV and insurance, I didn't really have to do anything in the process. The dealership even waves charge for some small damage to my previous X6. I would highly recommend BMW of Bridgeport. More

We went to BMW of Bridgeport looking to trade out of our 2020 X3 and ended walking away with 2 cars for a great deal. Our sales person Volkan Gok was amazing and made the process seamless from start to fini 2020 X3 and ended walking away with 2 cars for a great deal. Our sales person Volkan Gok was amazing and made the process seamless from start to finish. I would highly recommend taking a trip BMW of Bridgeport if you are looking to get into a sweet ride. More

Very helpful sales process, Mike Ciufo was terrific in helping me decide what to buy as well as helping me spec out the car. The pick up was just as easy. These guys treat you like a valued customer, very helping me decide what to buy as well as helping me spec out the car. The pick up was just as easy. These guys treat you like a valued customer, very refreshing! More

We had a smooth car buying experience working with Kade. He was pleasant, understood our needs, was responsive and helped us get the right car for us. He was pleasant, understood our needs, was responsive and helped us get the right car for us. More

Our experience with BMW of Bpt was excellent from start to finish. We went down to see about the possibility of extending the warranty on our 2018 X1 and decided to purchase a 2022 X1 since the trade-in v to finish. We went down to see about the possibility of extending the warranty on our 2018 X1 and decided to purchase a 2022 X1 since the trade-in value was excellent. All the way through our experience from the manager to our salesperson, Jonathan Tamburro was great. Will definitely be back as a customer. Art & Pat H More

Amel and everyone who worked with us were so friendly and knowledgeable and we got the exact car we wanted!! We can’t say enough good things about BMW of Bridgeport. We highly recommend them! knowledgeable and we got the exact car we wanted!! We can’t say enough good things about BMW of Bridgeport. We highly recommend them! More