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BMW of Bridgeport - Service Center

4.8

175 Lifetime Service Reviews

43 North Ave, Bridgeport, Connecticut 06606

175 Reviews of BMW of Bridgeport - Service Center

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January 20, 2020

"Tona always takes wonderful care of me the car is always..."

- John_prevelige

Tona always takes wonderful care of me the car is always done on time, and I’m always updated. I highly recommend BMW of Bridgeport and Tona as a service advisor

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Recommend Dealer
Yes
Employees Worked With
January 16, 2020

"My wife and I really appreciate that Tona knows and our..."

- JPM

My wife and I really appreciate that Tona knows and our cars so our visits our effective and efficient. The car looks great and drives great.

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Recommend Dealer
Yes
Employees Worked With
Jan 20, 2020 -

BMW of Bridgeport responded

That’s what we like to hear! We appreciate your review.

January 14, 2020

"Great environment, clean and pleasant. Service was timely..."

- Bozena

Great environment, clean and pleasant. Service was timely and efficient with staff keeping me informed and updated. Making appointment online was very easy with quite few time choices.

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Recommend Dealer
Yes
Employees Worked With
Jan 15, 2020 -

BMW of Bridgeport responded

Thank you for your kind words and the five stars!

January 10, 2020

"5 star service from arrival to departure.thank you bmw..."

- heinig69

5 star service from arrival to departure. thank you bmw of bridgeport !! received fully professional and great service. very effecient as well. will return for sure

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Recommend Dealer
Yes
Employees Worked With
tony horan
Jan 15, 2020 -

BMW of Bridgeport responded

It's our pleasure! Thank you for your review, we look forward to seeing you next time.

January 09, 2020

"Service team is excellent at BMW Bridgeport. I’ve been..."

- Edward

Service team is excellent at BMW Bridgeport. I’ve been servicing my X5’s at this facility for years. They are true professionals. Always have a great experience.

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Recommend Dealer
Yes
Employees Worked With
Jan 15, 2020 -

BMW of Bridgeport responded

Thanks for your compliments and the five stars!

January 08, 2020

"Always accomodating andEfficient - the service advisor..."

- Lanak51

Always accomodating and Efficient - the service advisor takes my car at a moment’s notice. She is friendly and cares about my car.i recommend her and BMW highly.

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Recommend Dealer
Yes
Employees Worked With
Jan 15, 2020 -

BMW of Bridgeport responded

Thank you for the five stars and the recommendation!

January 04, 2020

"fantastic- best service I have ever had. very complete,..."

- Schultz123117

fantastic- best service I have ever had. very complete, ensuring everything was fixed. Other near by BMW dealers like to make you bring your car back multiple times tell you your car doesn’t have an issue when it actually does.

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Recommend Dealer
Yes
Employees Worked With
Jan 15, 2020 -

BMW of Bridgeport responded

Thank you for your five-star review!

December 28, 2019

"I took my car in to get looked at. Due to having a..."

- Rdcrtny

I took my car in to get looked at. Due to having a whining noise. The dealership charged $4700 and the problem was never fixed. After several times back and forth to the dealership. They finally said that they couldn't find or fix the problem and didn't want to work on the car anymore.

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Recommend Dealer
No
Employees Worked With
Tony Horan
Jan 15, 2020 -

BMW of Bridgeport responded

We apologize for the difficulties. Admittedly, the intermittent whine sound has proven to be elusive and frustrating for us as well. I assure you, we have given our 100% effort, including requesting factory support, and hours of drive time over many days in an attempt to duplicate the sound enough to pinpoint the source. We offer to reinspect at any time, as long as the concern is readily reproducible.

December 27, 2019

"Great dealership. Help, friendly, knowledgeable staff...."

- bmove357

Great dealership. Help, friendly, knowledgeable staff. Tony Horan is a great service advisor. Always on top of everything. Knowledgeable about vehicle and its service needs. Great role model.

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Recommend Dealer
Yes
Employees Worked With
Tony Horan. Five stars
Dec 30, 2019 -

BMW of Bridgeport responded

Thank you for your five-star review!

December 26, 2019

"The dealership was awesome and very attentive. They were..."

- Victor

The dealership was awesome and very attentive. They were also very thorough and helpful with the service of my vehicle. By far the best dealership I have been to.

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Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
Dec 30, 2019 -

BMW of Bridgeport responded

We appreciate the thoughtful compliments!

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