"fantastic- best service I have ever had. very complete,..."
fantastic- best service I have ever had. very complete, ensuring everything was fixed. Other near by BMW dealers like to make you bring your car back multiple times tell you your car doesn’t have an issue when it actually does.
"I took my car in to get looked at. Due to having a..."
I took my car in to get looked at. Due to having a whining noise. The dealership charged $4700 and the problem was never fixed. After several times back and forth to the dealership. They finally said that they couldn't find or fix the problem and didn't want to work on the car anymore.
We apologize for the difficulties. Admittedly, the intermittent whine sound has proven to be elusive and frustrating for us as well. I assure you, we have given our 100% effort, including requesting factory support, and hours of drive time over many days in an attempt to duplicate the sound enough to pinpoint the source. We offer to reinspect at any time, as long as the concern is readily reproducible.