BMW of Bridgewater - Service Center

The service I received was exceptional. I had had a problem with my X3 so I brought it in for service. Darrell Hoeg went above and beyond to help me out in my situation. The service could n I had had a problem with my X3 so I brought it in for service. Darrell Hoeg went above and beyond to help me out in my situation. The service could not have been better as he answered the phone on the first ring whenever I had a question and answered any questions I had with clarity and honesty. I couldn't have asked for better service from bmw Bridgewater and Darrell. Would highly recommend to anyone looking for a car. More

Excellent communication, great service, on-time turnaround, and an overall terrific engagement, as usual. Thanks. turnaround, and an overall terrific engagement, as usual. Thanks. More

Service Team is very courteous and Professional. Darell Hoeg did a awesome job during my service visit. Thank you! Darell Hoeg did a awesome job during my service visit. Thank you! More

I brought my car to BMW off Bridgewater to have wheel locks installed. Andrew, my Service Advisor enthusiastically took my car back to the Service Department and was back in 5 minutes with my car. Th locks installed. Andrew, my Service Advisor enthusiastically took my car back to the Service Department and was back in 5 minutes with my car. The entire team at BMW Bridgewater is great to work with, including the Parts Department, which I have visited 3 times. More

My son ran over a piece of metal on RT78 and soon after we got a check engine light. We had a code scanner and it told us there was an issue with the gas evaporative recirculation system. We brought into we got a check engine light. We had a code scanner and it told us there was an issue with the gas evaporative recirculation system. We brought into Bridgewater BMW and later in the day they sent us a video of the technician disassembling the area by the gas cap and told use two motor needed to be replaced for $1,800. Two motors went bad at the same time? This seemed odd, so I brought the car to Ziggy, a BMW specialist in Hillsborough. We told him the story, he bends over to look under the car, "There's your problem!". I look under the car and there is a hose dangling about a foot long. THIS WAS OBVIOUS. There is 100% chance that the BMW tech saw and ignored this instead trying to milk us. Ziggy did the repair for a fair price. This wasn't the first time... on a previous E46 repair I had an argument with the service rep but I couldn't get proof of fraud. I since bought a used Tesla 3 and haven't seen a dealer or repair shop in 2 years. More

Excellent sales and service. One of the best dealerships that I have bought a car One of the best dealerships that I have bought a car More

Andrew from Bridgewater BMW dealer is very courteous and helpful. My car received oil change and detailed inspections. The service was right after a snowy day. The car wash after service was also fantastic. helpful. My car received oil change and detailed inspections. The service was right after a snowy day. The car wash after service was also fantastic. More

We had an excellent service experience at BMW of Bridgewater for a new car urgent maintenance visit same day without waiting for an appointment in 2 weeks. New car faulty battery problem was quickly Bridgewater for a new car urgent maintenance visit same day without waiting for an appointment in 2 weeks. New car faulty battery problem was quickly proactively identified and resolved. This put our car on the road again without any delays. Work has been done efficiently and professionally. Thank you our service advisor Andrew Kleczynski and everyone in staff, who serviced our car. More

Very reputable dealer/service department. You can trust the work that they perform. High quality service. You can trust the work that they perform. High quality service. More

I didn’t have an appointment until last minute Barbara receptionist made it happen especially on a busy Saturday! The gentleman at the service drop off he’s very pleasant sorry I didn’t get your name .. receptionist made it happen especially on a busy Saturday! The gentleman at the service drop off he’s very pleasant sorry I didn’t get your name .. everyone is wonderful here ! thank you Darrel for amazing job More