BMW of Bridgewater

We had an excellent service experience at BMW of Bridgewater for a scheduled car maintenance service. Excellent work has been done efficiently and professionally. Thank you our service advisor Andre Bridgewater for a scheduled car maintenance service. Excellent work has been done efficiently and professionally. Thank you our service advisor Andrew Kleczynski and everyone in staff, who serviced our car. Inna Z ozr008@yahoo.com. More

Consistently great customer service, flawless repair and maintenance work, and seamless communication. No better BMW dealer. maintenance work, and seamless communication. No better BMW dealer. More

Excellent, attentive and responsive service department. Darrell communicated very clearly regarding the work that my car needed, as well as the cost. Darrell communicated very clearly regarding the work that my car needed, as well as the cost. More

Took my car into BMW Bridgewater for a routine oil change and my emissions inspection. The process was quick, and they handled the process seamlessly. I also had them perform a safety check on the acoustic and my emissions inspection. The process was quick, and they handled the process seamlessly. I also had them perform a safety check on the acoustic pedestrian warning system. They were very knowledgeable about the sensors and verified everything was functioning perfectly, which gave me great peace of mind. It’s hard to find a local shop that’s this meticulous with both standard maintenance and specific safety tech. Professional and timely service—highly recommend for your scheduled upkeep!" More

I was able to find an appointment on the same day to change a damaged tire and it was very much appreciated as I had a funeral in New York the following day. change a damaged tire and it was very much appreciated as I had a funeral in New York the following day. More

I had a positive experience leasing my 2026 BMW X3 at BMW of Bridgewater. Shelby Ruffo was the main person who helped me throughout the process, and I really appreciated her follow-up, responsiveness, and su of Bridgewater. Shelby Ruffo was the main person who helped me throughout the process, and I really appreciated her follow-up, responsiveness, and support with all of my questions and requests. I also want to thank Tyler Lees, the BMW Genius, for his helpful explanation of BMW ConnectedDrive and the vehicle’s features. He was patient, knowledgeable, and made the transition to the new car much easier. Overall, I appreciate the professionalism and effort from both Shelby and Tyler, and I’m thankful for their help. More

I had a great experience with the service department. My service advisor, Darrell, was attentive from the moment I arrived and quickly addressed the issue I came in for. What really stood out, though, wa My service advisor, Darrell, was attentive from the moment I arrived and quickly addressed the issue I came in for. What really stood out, though, was the follow‑through. After my first appointment, an unexpected check engine light came back on as I was driving home. I called, and without hesitation they told me to bring the car right back in. My advisor reevaluated the vehicle immediately, even though my appointment was technically over. That level of responsiveness and professionalism is rare, and it made me feel like they genuinely cared about getting the problem resolved. I really appreciate the extra effort and would absolutely return for future service. More

Efficient and quick took care of all of my issues. Would recommend for anybody who wants to get their BMW serviced Would recommend for anybody who wants to get their BMW serviced More

Darrell Hoag is the service manager at this dealership. He has always been great. His team is thorough and they all ensure a white glove experience. Rarely do I struggle to find some issue with a servic He has always been great. His team is thorough and they all ensure a white glove experience. Rarely do I struggle to find some issue with a service team at a brand dealership. However, in this case I have nothing but good things to say. There were some manufacturer recalls with my model. Even in the one situation where their initial work had to be revisited and expanded, because of the specific nature of the recall, Darrell and the whole service team were thoughtful and accommodating in their care for me, and in ensuring they went above and beyond to address the underlying factory design error. I highly recommend Darrell and the service team at BMW of Bridgewater More

Darrell Hoeg was my service advisor. I was in for various services, one of which was a check engine light. It turned into a huge expense which was explained throughly by Darrell. He sugg I was in for various services, one of which was a check engine light. It turned into a huge expense which was explained throughly by Darrell. He suggested i give it some thought before proceeding. I appreciate his honesty and true transparency with this issue. His customer service is second to NONE. More