BMW of Carlsbad

This dealership is the worst I have experienced inover 50 years of loyal BMW ownership. Attractive new building but rude and unprofessional staff. years of loyal BMW ownership. Attractive new building but rude and unprofessional staff. More

They do a great job maintaining my car. I never feel I'm being sold more than I need. I never feel I'm being sold more than I need. More

The service people are very good. The price, of the oil change, was the most I have ever paid in the 80 years I have owned a car or truck. The price, of the oil change, was the most I have ever paid in the 80 years I have owned a car or truck. More

I dropped off my vehicle for front tires. was not aware of vehicle needing recalls to be performed. i did mention my wipers were not operating well and that the rear hatch has issues opening. was not aware of vehicle needing recalls to be performed. i did mention my wipers were not operating well and that the rear hatch has issues opening. ARTHUR had the technician confirmed my concerns and the issue were resolved. super happy with the service More

Service Manager, Art, went the extra mile for me. He was pleasant and very knowledgeable. He was pleasant and very knowledgeable. More

I requested a refund of an extended warranty on February 12. It is almost 30 days later. I cannot get through to anyone that can help locate my refund via phone (no one answers) and I have emailed the finan 12. It is almost 30 days later. I cannot get through to anyone that can help locate my refund via phone (no one answers) and I have emailed the finance person several times asking for the status with no response. My next option is to go to the dealership and look for a person to ask for help. More

This dealership has always provided me with a great experience and I couldn’t really ask for more. They’re truthful and straight to the point. Really enjoyed the experience and have gone with them 3 ti experience and I couldn’t really ask for more. They’re truthful and straight to the point. Really enjoyed the experience and have gone with them 3 times now. More

Thank you to demetri for always taking care of me and my wife’s car ! we bought our cars from him a year ago or so and anytime I have a question about anything car related he’s always quick with a response. wife’s car ! we bought our cars from him a year ago or so and anytime I have a question about anything car related he’s always quick with a response. or even willing for me to bring in the car and there team can take a look at it. pretty cool a year later and he’s still there with a response to any of our questions. I highly suggest demetri as your sales rep if you ever go here for a car. great dude most of all great to do business with! More

Omar took good care of us with our service needs. Carlsbad BMW provided us with a great loaner car which helped us a lot! Carlsbad BMW provided us with a great loaner car which helped us a lot! More

Great job by all. I purchased my car at BMW of Carlsbad, I live in Santa Clarita, 122 miles away. I took my car one time to my local BMW dealership for service one t I purchased my car at BMW of Carlsbad, I live in Santa Clarita, 122 miles away. I took my car one time to my local BMW dealership for service one time, I felt unheard and dismissed. I find it is worth the drive to bring my car to BMW of Carlsbad where I know I am cared for as a valued customer. Stefano always goes beyond to address me with respect. I can truly say each person I encountered there was amazing. I felt the job was completed in record time. The team notifications kept me up to speed and the video of the undercarriage was amazing, it helped me to know my own car. A JOB WELL DONE. Thanks so much I will see you again for my next service. More