BMW of Carlsbad

I really love how attentive this dealership is, from the moment you walk in the door to the minute you exit. This is a beautiful new dealership building and there is a coffee station and a relaxing place t moment you walk in the door to the minute you exit. This is a beautiful new dealership building and there is a coffee station and a relaxing place to sit and be a part of the BMW family. The downside is they do not have a free car wash service for BMW owners, and their accessory shop is lacking. I wanted to purchase some bling license plate frames for my new car, and there were none. But I would and will definitely recommend this dealership! The salespeople are a delight! More

Exceptional sales team as well as finance department. Everyone went out of their way to ensure I was satisfied at every step during the process. Everyone went out of their way to ensure I was satisfied at every step during the process. More

Friendly dealership with a huge selection of new and used BMWs. This was our second lease through BMW of Carlsbad. Our sales advisor Josh Holland was very patient and knowledgeable about different models, as BMWs. This was our second lease through BMW of Carlsbad. Our sales advisor Josh Holland was very patient and knowledgeable about different models, as we test drove five different vehicles that day. Josh and sales manager Jordan Auguiano worked with us so we could drive home in our new X5M Competition that evening. Steve Marshalek in finance was very personable and helpful with all of the paperwork. Overall a very positive experience! More

Michael was very helpful during the process. I would strongly recommend him as a salesman I would strongly recommend him as a salesman More

I was very pleased with the dealership. They go out of there way to make the car buying experience as pleasant as possible. They go out of there way to make the car buying experience as pleasant as possible. More

Very friendly, knowledgeable and efficient trade, I have made purchases with Bmw of Carlsbad on many occasions, highly recommended, and will do business again Thank you, Adham 🤝 made purchases with Bmw of Carlsbad on many occasions, highly recommended, and will do business again Thank you, Adham 🤝 More

Sales process was transparent and efficient. Andres and the team listened, understood my needs and delivered. Thank you. Andres and the team listened, understood my needs and delivered. Thank you. More

I had a great experience buying this vehicle The selection of M vehicles was great and the vehicle I found had a great combination of features My sales advisor Nick was great and the manager was a selection of M vehicles was great and the vehicle I found had a great combination of features My sales advisor Nick was great and the manager was able to put together a good deal for me to get out of my existing lease early and lease the new car Thanks More

Excellent experience with Corey's Team. They were knowledgeable, honest and professional while answering all my questions and concerns. After purchasing my BMW, Corey follow up with me to a They were knowledgeable, honest and professional while answering all my questions and concerns. After purchasing my BMW, Corey follow up with me to assure me that his team is there to help with any issue I might have with my BMW....wow ! More

Bad customer service. Service department wasn't able to get problem fixed after multiple visits and the overall customer service was terrible between lack of communicatio Service department wasn't able to get problem fixed after multiple visits and the overall customer service was terrible between lack of communication, insuring a loaner would be available to only be told when you arrive none are on multiple occasions, to outright yelling and arguments on the phone at the end of the 6 week ordeal. Extremely unprofessional and not in line with expectations from BMW. More