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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.5
1,020 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 1,020 reviews

August 07, 2026

We were able to get a really great car with a fair and competitive price. The sales support led by PJ Fadalian was outstanding. We couldn't be happier including follow-up contact to insure any issues woul More

by burnied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Fadalian
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Aug 11, 2026 -

BMW of Carlsbad responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 03, 2026

Great and quick customer service. They are flexible and really go the extra mile to earn your business. More

by gsharma823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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Aug 05, 2026 -

BMW of Carlsbad responded

Hi, thank you so much for your positive comments about BMW of Carlsbad! Feel free to reach out to us if you need anything. Have a wonderful day.

July 23, 2026

Martin was an incredible resource and a great communicator. He made the process quick and painless finding the right M3, and when the car finally came in, I was in and out. Will continue to buy c More

by cmac93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Iliev
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Jul 26, 2026 -

BMW of Carlsbad responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 21, 2026

I use this dealership for oil changes Servicing my vehicle. I have always experienced easy check in and friendly service. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service rep.
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Jul 22, 2026 -

BMW of Carlsbad responded

Hi, thank you very much for sharing these comments. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2026

Excellent service; the service advisor gave me options to choose from (no pressure) for what needs to be done. More

by 335i_TUDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Labeeb Karim
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Jul 22, 2026 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 20, 2026

This is the first time at this dealership, it was a great experience all around More

by johnny.meneses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara
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Jul 22, 2026 -

BMW of Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

July 11, 2026

David, my advisor, was great. He communicates well and if happy to help out his customers. More

by stelli20
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jul 12, 2026 -

BMW of Carlsbad responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Carlsbad. Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2026

My experience has been wonderful. The process was very easy,from the test drive ,financing,to driving vehicle home the same day. More

by Edward Rabinovich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Torres
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Jul 10, 2026 -

BMW of Carlsbad responded

Hello Edward, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 05, 2026

This my second lease with BMW of Carlsbad. Again, the team hustled and found the vehicle I was looking for. They worked with me on the $$ aspect so it fit with my payment goals. I look forward More

by rudvnt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Henderson, Nabi and Jordan
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Jul 07, 2026 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2026

Follow up communication is substandard . .. promises verbally made but not honored. Extremely difficult to get live conversation. Text/email msg takes days to receive a reply and then doe More

by mariannemcw9375
Recommend Dealer
No
Employees Worked With
Martin Iliev & Roberto Lopez
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Jul 05, 2026 -

BMW of Carlsbad responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

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