Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
881 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
Contact Dealership

1060 Auto Center Court

Carlsbad, CA

92008

Directions

By Type

Showing 881 reviews

May 02, 2023

Easy buying experience. Darius and the finance team very willing to work out a purchase that fit my needs. It was an early return of my leased 2020 BMW and they made it ea More

by rcp3636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius in sales
Report | Print
May 05, 2023 -

BMW of Carlsbad responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Carlsbad. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 02, 2023

While operating in cramped facilities, the dealership showed that people were more important than the facility More

by fwasserm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andres Isaac
Report | Print
May 05, 2023 -

BMW of Carlsbad responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 01, 2023

I brought my daughter 328i for service, and adviser Keith contacted me to schedule my service. Very professional and greeted me upon arrival. I took notes of my issues with the car! The mechanic completed More

by Molinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sherman and Brian Mateo
Report | Print
May 04, 2023 -

BMW of Carlsbad responded

Hi Molinos, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Carlsbad! Please don't hesitate to reach out to us if there's anything more we can do!

May 01, 2023

Poor signage for drop off and no car wash after keeping my car half day. Uber inconvenience More

by Jaynarussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was patient and respectful
Report | Print
May 04, 2023 -

BMW of Carlsbad responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (760) 335-6124.

May 01, 2023

Absolutely the easiest car buying experience i ever had. Andres has been fabulous, I did not even consider purchasing a BMW before he showed me the car that I purchased. Although I waited 6 months for my c More

by DonnaST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
April 30, 2023

Keith is friendly and great! Very accommodating and happy to help you with your car. Excellent service and professionalism. They are greatly appreciated. I wouldn’t take my bmw More

by Houbecklaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
May 04, 2023 -

BMW of Carlsbad responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 28, 2023

I live closer to other BMW dealerships but I always take my BMW to this one because of their impeccable service and attention they provide. More

by Mjew889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 01, 2023 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 27, 2023

I was very pleased to work with Keith, one of the service advisors, for the recent repair of my car at BMW of Carlsbad. He is the best. More

by Hning30
Recommend Dealer
Yes
Employees Worked With
Keith S
Report | Print
May 01, 2023 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 24, 2023

They were on top of things every step of the way. To make sure the vehicle was safe to drive when I picked up my car! More

by S.palermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arafat
Report | Print
Apr 28, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 22, 2023

The service at BMW of Carlsbad was great. When I got there I was greeted by the BMW staff and was given direction to where I needed to go to see my Service Advisor, Omar Medina. Omar then ass More

by sarahbmwx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Medina
Report | Print
Apr 24, 2023 -

BMW of Carlsbad responded

Hello, thank you for your kind review; we are happy to pass along your comments to Omar here at BMW of Carlsbad! We always strive to provide personable and excellent customer service. Thank you again for the review!

1
...
35
36
37
...
89