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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.4
999 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 999 reviews

September 19, 2023

Omar and the service team always provide the best service! They are great to communicate and schedule service with and always make me feel taken care of. Even though I have moved to downtown San Die More

by megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar, Miguel
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Sep 20, 2023 -

BMW of Carlsbad responded

Hi Megan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

Clean, great people, responsive and pleasure to work with. Very professional and overall wonderful personnel and experience More

by BMWman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Medina and Felix
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Sep 20, 2023 -

BMW of Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

I worked with Steve Marshalek and Ryan Martin, and my process was seamless. I'm extremely satisfied and that's why I always use these guys! More

by Doug Sparks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Marshalek and Ryan Martin
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Sep 20, 2023 -

BMW of Carlsbad responded

Hi Doug, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2023

Best customer service, very helpful, i would drive an hour more just to come to this dealership! More

by haitham_za3tar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri
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Sep 19, 2023 -

BMW of Carlsbad responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

Through a chaotic opening day of 2 dealerships coming to 1 in a new building I have to say as I watched all day, that everyone came together and worked diligently. Between sales and finance personnel that I More

by Kristin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Tyler and Edith
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Sep 12, 2023 -

BMW of Carlsbad responded

Hello Kristin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Christine was awesome. Took my car in for a recall and she was very helpful. More

by Teresa.vanacker49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
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Sep 10, 2023 -

BMW of Carlsbad responded

Hello Teresa, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 07, 2023

Clean, welcoming environment. Lots of staff ready to assist you. Would definitely return with friends More

by kjnash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Matilla
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Sep 10, 2023 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 04, 2023

I worked with Adham. Very positive experience. I have not had much success with BMW dealerships in the area but will continue to give Carlsbad my business because of Adha More

by Dave B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adham
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Sep 07, 2023 -

BMW of Carlsbad responded

Hi Dave, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2023

Each team member was making sure I was being supported. Dealer was organized and professional in operation. More

by David M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefano
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Sep 05, 2023 -

BMW of Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us, David! Drive safe, and we'll see you on the road.

September 03, 2023

I scheduled an appointment to have my car serviced. At drop off, I was completely ignored by 3 staff members who were just standing outside. They provided service to another customer who showed up afte More

by Dlj20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Sep 05, 2023 -

BMW of Carlsbad responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (760) 335-6124 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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