Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
880 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
Contact Dealership

1060 Auto Center Court

Carlsbad, CA

92008

Directions

By Type

Showing 880 reviews

January 24, 2023

I recently bought my 2013 Honda Pilot from Juan (21Jan23). The whole process was relatively quick. Everyone I met with was polite and willing to answer in questions I may have had. The car runs gre More

by Samantha.bollinger181
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Duff
Report | Print
Jan 27, 2023 -

BMW of Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jan 27, 2023 -

BMW of Carlsbad responded

Hi, we are happy you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 24, 2023

I’m visiting from Denver. Worked with Gerald in the body shop to repair rock damage to the front bumper of my 2022 X3. Received incredible service, The repair was flawless and More

by Johnparigoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald and body shop estimators
Report | Print
Jan 27, 2023 -

BMW of Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Jan 27, 2023 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 22, 2023

My servicing is always top rate. The showroom however looks old and tired could use some “slickness” - More

by SvK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin
Report | Print
Jan 25, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (760) 335-6124 so we can assist you further.

Jan 25, 2023 -

BMW of Carlsbad responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (760) 278-3703. We'd appreciate the chance to make your experience a positive one.

January 21, 2023

Need more service attendants. it gets a little crazy @ 8am.Patrica is great!!very calm More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrica
Report | Print
Jan 24, 2023 -

BMW of Carlsbad responded

Hi Gary, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 24, 2023 -

BMW of Carlsbad responded

Hello. We are happy you had such a positive experience with us, Gary! If you ever need any help, please give us a call!

Jan 24, 2023 -

Gary responded

they did a recall item on my car. and it erased all the settings I had entered into the car's computer.No one mentioned this to me and I was locked out of my security gate and garage! also lost seat , mirror ,and door locking positions.

January 21, 2023

Easy fast and excellent service, definitely would recommend and also very happy with my car More

by wallyyshinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
Jan 24, 2023 -

BMW of Carlsbad responded

Hi Wallyyshinez, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW Encinitas and we hope to be of service again in the future.

Jan 24, 2023 -

BMW of Carlsbad responded

Thank you for your kind words and review. Don't hesitate to call us if you ever need anything. Be safe on the road.

January 20, 2023

The waiting room was filthy and cold. There was no reading matter or anything to make the wait comfortable. More

by freddie
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
stefano
Report | Print
Jan 23, 2023 -

BMW of Carlsbad responded

Hello Freddie, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (760) 335-6124. We hope to hear from you.

Jan 24, 2023 -

BMW of Carlsbad responded

Hi Freddie, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (760) 278-3703. We'd appreciate the chance to make your experience a positive one.

January 20, 2023

Professional services provided. I needed some flexibility in timing and financing and they were good partners in that. I would recommend them, they are customer focused and helpful. More

by fprager
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Jay, Thomas, Andre
Report | Print
Jan 24, 2023 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW Encinitas and we hope to be of service again in the future.

Jan 24, 2023 -

BMW of Carlsbad responded

Hi, we are happy you had such a positive experience with us. We appreciate your recommendation of BMW of Encinitas Service Center and we hope to be of service again in the future.

January 19, 2023

They treated me great and my car looks brand new! I recommend BMW of Encinitas for your repair needs. More

by stacybonagura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald
Report | Print
Jan 22, 2023 -

BMW of Carlsbad responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2023

Michelle and BMW of Encinitas is awesome to work with, upfront and communicative and their work is exceptional. More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Jan 22, 2023 -

BMW of Carlsbad responded

Hello Kevin, we're happy you found our staff to be so supportive during your experience here at BMW Encinitas. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2023

Had a great experience all around! Love the no haggling on price and my salesperson Ryan was very professional and responsive. Even had a nice time with the finance lady. I would defin More

by holly.michele07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jan 20, 2023 -

BMW of Carlsbad responded

Hello Holly, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jan 20, 2023 -

BMW of Carlsbad responded

Hi Holly, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

1
...
42
43
44
...
88