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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
880 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 880 reviews

December 21, 2022

Great service! Happy to have my car working! I would recommend to friends and family. More

by Erica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Darrin, Nicolas, Danny
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Dec 22, 2022 -

BMW of Carlsbad responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2022

Ryan was extremely helpful and responsive, we were able to work out a deal that afternoon, which was great because I only had time that day to shop for the car. More

by rclaudio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Martin
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Dec 22, 2022 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 12, 2022

Great service from Jordan Anguiano as well as the finance department and Morgan too. Thanks More

by Jason M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Anguiano
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December 08, 2022

I have been bringing my BMW vehicles to BMW Encinitas since 1994, and I have always received outstanding service each and every time! My latest service was consistent with my previous experience, and Om More

by Drmarty
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar
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Dec 12, 2022 -

BMW of Carlsbad responded

Hello Drmarty, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 05, 2022

Our salesman Ben provided excellent customer service and his knowledge of the car was second to none. He took over an hour to explain in great detail of the settings of our newly purchased X6 M series. This More

by T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 08, 2022 -

BMW of Carlsbad responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Dec 08, 2022 -

BMW of Carlsbad responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 29, 2022

Excellent service with a clean Car when I picked it up Keith is a great service advisor More

by vinsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
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Nov 30, 2022 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 27, 2022

Everyone at BMW encinitas is always so helpful. The service department goes above and beyond every time I bring my car in More

by kaseyrdoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vuen
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Nov 28, 2022 -

BMW of Carlsbad responded

Hi, thanks so much for your feedback. If you ever need any help, please give us a call!

November 23, 2022

Love the car we purchased. Sale person Josh was great & Edith was good to work with as well. More

by Klynreece
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 25, 2022 -

BMW of Carlsbad responded

Hi Klynreece, we're happy you found our staff to be so supportive during your experience here at BMW Encinitas. We look forward to your next visit! Take care!

November 22, 2022

zero response to emails after several attempts no one responds at all very bad service More

by lesafir
Recommend Dealer
No
Employees Worked With
none
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Nov 25, 2022 -

BMW of Carlsbad responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Nov 25, 2022 -

BMW of Carlsbad responded

Hi, we regret to hear about this experience, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (760) 278-3703. We hope to hear from you.

November 20, 2022

I love this dealership but I just don't love the delayed response to my messages or questions. I am happy with my new (certified used) BMW but I am still waiting for other work to be done on it and I left m More

by ssummeril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Juan Duff
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Nov 23, 2022 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Nov 23, 2022 -

BMW of Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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