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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
880 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 880 reviews

October 27, 2022

Kristopher Bigay was excellent; we really appreciated his efforts and would come back based on his service! More

by yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Bigay
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Nov 06, 2022 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 24, 2022

I received excellent help from Davin and Adham. Love my new 2023 BMW X5! Recommend BMW Encinitas to buyers looking fo a new BMW. More

by patticorsiglia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adham - 5 Stars, Davin - 5 stars
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Oct 31, 2022 -

BMW of Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

October 19, 2022

We recently purchased a new BMW iX. First, the sales experience was excellent. Second, if you haven't seen or test drove the all electric iX, you should. You'll be blown away! More

by Ron W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
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Oct 24, 2022 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

October 17, 2022

The review is for the collision repairs. Christine did a wonderful job to keep me informed about the progress. She provided excellent customer service. More

by rculpi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ressa, Christine
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Oct 22, 2022 -

BMW of Carlsbad responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Encinitas! If you have any further questions, please don't hesitate to reach out! Have a great day!

October 14, 2022

The people are friendly and helpful and not pushy. The appointments and services are done in a timely manner. Very pleasant atmosphere if you need to wait for service to be completed. More

by Bldelaney53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Oct 19, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Oct 20, 2022 -

BMW of Carlsbad responded

Hi, thanks so much for your feedback. Drive safe, and we'll see you on the road.

October 12, 2022

Perfect service , fast and efficient. Flexible dates too. No waiting time. I will be using them again. More

by andrea.tornielli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Encinitas
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Oct 17, 2022 -

BMW of Carlsbad responded

Andrea, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

NO I don't care to comment on my experience I'm just glad to get my car back More

by barhar.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith
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Oct 11, 2022 -

BMW of Carlsbad responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 06, 2022

It is very hard to get a hold of anyone here about any issues you are experiencing. Poor communication. More

by Ant23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam, Justin
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Oct 11, 2022 -

BMW of Carlsbad responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

October 06, 2022

Had an excellent experience buying my X7! Jay and Morgan were incredible thank you so much! More

by Josiahseverin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan in finance and Jay in sales
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Oct 12, 2022 -

BMW of Carlsbad responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Encinitas. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

Great service and got my BMW M340X tire replaced within 12 hours of a blowout. Omar thank you so much for your support and guidance. More

by lynchbull3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Medina
Report | Print
Oct 12, 2022 -

BMW of Carlsbad responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Encinitas. Don't hesitate to call us if you ever need anything. Be safe on the road!

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