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BMW of Carlsbad
Carlsbad, CA
920 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 920 reviews
November 04, 2021
5 star review is a reflection of Keith Sherman's work. 5 star review is a reflection of Keith Sherman's work. Distinguished! Keith employees sound judgement in determining whether a service task should be 5 star review is a reflection of Keith Sherman's work. Distinguished! Keith employees sound judgement in determining whether a service task should be done now, deferred or ignored given the age of the vehicle. It is a rare employee that serves the dealership and the customer equally well. In summary he engenders trust in your dealership which is too often a missing ingredient in the car business. More
by fmmcclain
Employees Worked With
Keith Sherman
November 04, 2021
Over 4.5 in service for a simple oil and air filter change. I was told it would take 90 minutes. No call phone call to say it was done. So I go back in, and they took forever to bring it around, my car change. I was told it would take 90 minutes. No call phone call to say it was done. So I go back in, and they took forever to bring it around, my car had four miles on it, and smelled funny. Which is beyond frustrating when it is a high end M Competition that I baby! I do NOT appreciate some dude taking my car for a joy ride, worst BMW dealership/service center I’ve been to. I take incredible care of my car, and will not take it back here. Sketchy and horrible service experience. More
by MR
Employees Worked With
Arthur
October 22, 2021
Efficient, pleasant personnel. My service advisor was Mike. He was very professional and at the same time friendly. He helped me understand some things they checked on my car that were unfamiliar to me. Mike. He was very professional and at the same time friendly. He helped me understand some things they checked on my car that were unfamiliar to me. I am very pleased with Mike’s attention and with the overall experience at the dealership. More
by LaCostaLady
Employees Worked With
Mike
October 19, 2021
I arrived at BMW Encinitas, with no prior appointment, with a potential electrical problem with my 15 year old 330i. Service Advisor Keith Sherman quickly put the vehicle into a service bay and correcte with a potential electrical problem with my 15 year old 330i. Service Advisor Keith Sherman quickly put the vehicle into a service bay and corrected the problem. Wait time was less than an hour. BMW Encinitas is a facility that fixes cars. More
by rpeters2
Employees Worked With
Keith Sherman
