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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.3
891 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 891 reviews

July 05, 2024

Good service. I wish that they have more loaner cars to give for overnight service. Hard to run an errands without a car. More

by Ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Jul 10, 2024 -

BMW of Carlsbad responded

Hi, we really appreciate your feedback! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 04, 2024

Good service at a fair price, thankfully a good multi point inspection of my 2005 Z4. Will return when I need repairs. More

by Kermatbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jul 05, 2024 -

BMW of Carlsbad responded

Hello, we are very happy we could provide you with a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 04, 2024

Good service experience for warranty repair, appreciated the straightforward information and warranty approval. Art A is great. More

by mmorsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Alvarez
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Jul 05, 2024 -

BMW of Carlsbad responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Carlsbad. If you ever need help, just give us a call. Happy motoring!

July 04, 2024

Jay my sales guy was amazing! !! He really made me feel comfortable with my purchase!! I will buy again soon from him. GREAT CUSTOMER SERVICE!! More

by Lilman60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 05, 2024 -

BMW of Carlsbad responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Carlsbad. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 03, 2024

Good timing However I had ask to get a battery for my key and it was not done. I discover the problem later - which took me an extra trip to the deslership More

by Manuel Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
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Jul 04, 2024 -

BMW of Carlsbad responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2024

Left old changed parts( 4 items)in the engine area. Made huge noise.and had to make emergency stop on the freeway.Not professional at all! More

by Jing Popham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Perez
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Jul 03, 2024 -

BMW of Carlsbad responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (760) 335-6124 -- we hope to hear from you soon.

July 01, 2024

Although I did not purchase my vehicle from this dealership, the Service Advisors and Staff at this location are all top notch. Omar Medina has assisted me with my vehicle on multiple occasions and More

by Gangster Gunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Medina and Christine
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Jul 03, 2024 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope you have a great day!

July 01, 2024

Christine was so helpful during the service process love working with her. Will be working with her again for sure. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Ressa
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Jul 03, 2024 -

BMW of Carlsbad responded

Hi, thanks for your praise and kind comments about our team. Drive safe, and we'll see you on the road.

July 01, 2024

Christine, Corey, and Matt W. have all been great. They are always helpful and go above and beyond to help me and my friends. I always recommend my friends to work with them if th More

by Hoho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey, Christine, Matt W.
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Jul 03, 2024 -

BMW of Carlsbad responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Carlsbad! Drive safe, and we'll see you on the road.

July 01, 2024

Had to wait way too long to find out what was wrong with my car. More

by Acenagata64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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Jul 03, 2024 -

BMW of Carlsbad responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (760) 335-6124 when you have a chance. Thank you, and we look forward to hearing from you.

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