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BMW of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.4
963 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 963 reviews

May 28, 2025

I wanted a purple X1, but none were available in inventory. That did not hinder this top-notch team. There was one in Washington state and then it was in Carlsbad! Every day I smile when I open More

by pletcher.carol
Recommend Dealer
Yes
Employees Worked With
Tom and Kat
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May 30, 2025 -

BMW of Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2025

quick and easy application process, respectful customer service, would definitely lease another car from this dealer More

by rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephane Desautels
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May 27, 2025 -

BMW of Carlsbad responded

Hello Rich, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2025

Service advisor Brian Chartier is the best! ! I can drop off my car for service and know that it’s going to get serviced correctly. Brian takes the time to explain everything thoroughly in regar More

by lizmendez05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Chartier
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May 24, 2025 -

BMW of Carlsbad responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 13, 2025

I have a Mercedes but I bought my car and a service contract from an Auto Nation dealer. Carlsbad BMW is an Auto Nation Dealer so this is where I take my car for service. I have found them to be frie More

by Shellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Perez
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May 16, 2025 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2025

Effortless. They were very accommodating. Martin Iliev was great. Deliver process was smooth, efficient and fast. More

by gardnerhstern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
martin iliev
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May 13, 2025 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2025

Excellent customer service. Easy to deal with, friendly and honest. Especially Greg in Financing and Taylor our salesman! We appreciate it! More

by WOLFPUSSY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor and Greg
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May 05, 2025 -

BMW of Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 27, 2025

Alexis was very kind and helpful. Answered all my questions. Will go back to service all my bmws. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis and Labeeb
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Apr 29, 2025 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2025

My trade in deal was cancled due to poor repair job on their vehicle, they tried telling me i have to pay for services done to my car in order to get it back. Supposedly an oil change and alignment was do More

by Mo
Recommend Dealer
No
Employees Worked With
NA
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Apr 23, 2025 -

BMW of Carlsbad responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (760) 335-6124 -- we hope to hear from you soon.

April 18, 2025

Beautiful setting, nice coffee bar and comfortable furniture. Labeeb was our service consultant and he was great and thorough. More

by goodellsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Labeeb and kind woman who greeted us as we drove the car into the service reception area.
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Apr 22, 2025 -

BMW of Carlsbad responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

April 16, 2025

Service is great - great communication from Keith, walks thru up front services and cost and keeps you informed of status. Car was ready when they said it would be! More

by Michael Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
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Apr 18, 2025 -

BMW of Carlsbad responded

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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