BMW of Carlsbad

My experience was superb! Big departure from the typical car purchase experience. Juan Duff was knowledgable, thorough but with zero pressure! I would highly recommend this dealership! All the team members car purchase experience. Juan Duff was knowledgable, thorough but with zero pressure! I would highly recommend this dealership! All the team members I encountered in my process were very good at their jobs and with customer service. More

Working with Juan at Encinitas BMW was a pleasure. He was friendly, very knowledgable and informative, and has followed up with us since purchasing our new car to make sure we understand the many different s friendly, very knowledgable and informative, and has followed up with us since purchasing our new car to make sure we understand the many different systems. He is without a doubt the best salesman we have ever worked with and we will definitely refer him and use him ourselves in the future. More

I have bought quite a few cars and I can honestly say this is the first time I have walked out feeling completely satisfied getting a good deal and an enjoyable experience. Jordan Fisher my sales associ this is the first time I have walked out feeling completely satisfied getting a good deal and an enjoyable experience. Jordan Fisher my sales associate was great and very easy to work with. Jordan was not the typical "pushy salesman". The negotiations were very easy and Encitias BMW has the best prices around.......believe me I shopped around. I almost bought a car at BMW Riverside however left becasue I felt I was getting screwed around. The car was over priced and they were not willing to come down at all. I called BMW Encinitas and spoke to Jordan. I asked if they could get the car down to a certain number which they did. I drove down to their lot and was on my way home in under an hour and a half which is unheard of when buying a car. I can't say enough good things about the entire staff at BMW Encinitas. Jordan Fisher the sales associate was great and followed up after the purchase to make sure I was satisfied as well as offering assistance in anyway possible should I need anything. Jeffrey Dodds was the Finance Manager and Ext. Warranty Specialist (the guy you sign all the papers with when buying a car). Jeffry was also great. He explained the various warranty items offered both for free and at a cost in detail but was also not the typical "pushy salesman". When this was all done and I went out front to take my new BMW 528i home another lady was out front who also worked there and thanked me for coming down and my business. I believe she was the manager of the lot. I don't recall her name but she was also very nice and went out of her way to make sure all my needs were attended to. Like I said...I have bought quite a few cars before and never had a GREAT experience until now. I have never bought a car from the same dealer because I did not leave feeling very good. I can definatley say I had a great experience at BMW Encinitas. In the future I will definatley be returning. BMW is a great car and BMW Encinitas is a great dealership. I would recommend you give them a shot.....you will get great service and at a price that beats everyone else. More

The services is good. When i request for information, service person actually provide everything in the timely manner. The only thing they need to work on is the price. service person actually provide everything in the timely manner. The only thing they need to work on is the price. More

Please think twice before you buy a car sorry atleast visit this dealer. The sales person was so rude that he questioned me that am i fit for a BMW when my credit was good but not excellent. i brought visit this dealer. The sales person was so rude that he questioned me that am i fit for a BMW when my credit was good but not excellent. i brought a BMW exactly 8 days before and visited him for the second one. This dealer sucks including the management and the sales person especially "John Gallardo" Better plz visit Sterling BMW which is another 50-60 miles from this place.... More

from initial internet question to finishing the sale and staying late to detail the car and walk me through everything it was amazing customer service. complete turnaround from my previous experiences, wou staying late to detail the car and walk me through everything it was amazing customer service. complete turnaround from my previous experiences, would absolutely recommend to a family/friend. post sale, my service experience has been great as well. More

Frank was very friendly to work with and answered all of my questions. He even went out of his way to drive to my house to pick up my check (as I didn't plan on buying that day). And now I'm loving my new c my questions. He even went out of his way to drive to my house to pick up my check (as I didn't plan on buying that day). And now I'm loving my new car. More

David Lopez was TERRIFIC! completely changed my outlook on buying cars. He was so helpful & friendly. Hands-down the best car salesman we have ever worked with. Honest, not-pushy and genuinely looking out on buying cars. He was so helpful & friendly. Hands-down the best car salesman we have ever worked with. Honest, not-pushy and genuinely looking out for the customer. I would HIGHLY recommend him to anyone I know. Thank you DAVID! BMW is lucky to have sales people like him That is why we left Mercedes. The new manager was also fantastic. We were SO PLEASED with our over all experience at Encinitas BMW More

Easy to work with dealer. Always have inventory that I desire. Great location. Plus: Juan is the best sales rep going. Bought 5 BMW's from him so far. desire. Great location. Plus: Juan is the best sales rep going. Bought 5 BMW's from him so far. More

Juan Duff is perhaps the friendliest salesman I have ever met. He is straightforward and direct to tell everything about the car and sale terms. Follows up on calls to make sure everything is okay. Good and met. He is straightforward and direct to tell everything about the car and sale terms. Follows up on calls to make sure everything is okay. Good and genuine person and salesman. More