BMW of Cincinnati North

Amazing experience! As usual Jake Sweeney BMW made me a happy camper. I knew what I wanted and they didn't stop until they found it for me. Over the past several years I have worked with Shaun Sweeney on a happy camper. I knew what I wanted and they didn't stop until they found it for me. Over the past several years I have worked with Shaun Sweeney on a couple of occasions (one purchase and most recently a lease) and he will always go above and beyond to address my needs (which are rather particular), He takes time to make sure I get exactly what I want at my price point...never pushy and always listens to even the most detailed needs. This dealership takes customer service to a whole new level and I know this sounds cheesy but you really walk out feeling like part of the family. The folks here want you to be happy and they make no bones about it. Tami in finance is wonderful, too. The service department is professional and do excellent work. As you can see I'm a Jake Sweeney BMW devotee. They will always have my business. More

I contacted the dealer online about a particular BWM and I received a phone call from Brad within a few hours of my email. He answered all my questions and concerns about purchasing a vehicle out of state. I received a phone call from Brad within a few hours of my email. He answered all my questions and concerns about purchasing a vehicle out of state. I gave Brad my information regarding where I wanted to be for montly payments and he did everything he could to get me to that payment. He was honest about my trade-in amount and worked through different payment options that would fit my needs. We were able to come to an agreement that same day. I drove from out of state two days later. The process was very effcient and everyone was friendly and easy to work with. All of the paper work was ready upon my arrival. I test drove the car and signed the paperwork all within a little over an hour. My overall experience was great and I would highly recommend working with Brad if looking for a used BMW. More

I HAVE BEEN SHOPPING AT THIS DEALERSHIP ,AND WITH THIS SALES ASSOCIATE, FOR OVER 25 YEARS.I WOULD NEVER CONSIDER ANOTHER DEALERSHIP,SALES ASSOCIATE OR BRAND.I CANNOT IMAGINE A BETTER SALES ASSOCIATE OR BE SALES ASSOCIATE, FOR OVER 25 YEARS.I WOULD NEVER CONSIDER ANOTHER DEALERSHIP,SALES ASSOCIATE OR BRAND.I CANNOT IMAGINE A BETTER SALES ASSOCIATE OR BETTER PRODUCT IN THE AUTOMOTIVE INDUSTRY. More

Brad's #1 Goal is keeping customer in the BMW family. Jake Sweeney does a great job in staying engaged w/ customers thru various promotions & product roll-outs. Great being a part of a premium brand w/ Jake Sweeney does a great job in staying engaged w/ customers thru various promotions & product roll-outs. Great being a part of a premium brand w/ a premium dealership. More

Working with Clay has been a fantastic experience. Everything I asked for was delivered. He went above and beyond to help me which anymore is a rarity. Greatly appreciated. Everything I asked for was delivered. He went above and beyond to help me which anymore is a rarity. Greatly appreciated. More

My wife and I just purchased a 2014 BMW X1 from Jo Carter at Jake Sweeney BMW. We researched several different cars online and once we decided on the X1, we used Truecar.com to determine a purchase price. at Jake Sweeney BMW. We researched several different cars online and once we decided on the X1, we used Truecar.com to determine a purchase price. The TrueCar website point us to Jo Carter as the sales person to work with a Jake Sweeney. Jo worked with us and found the exact car we wanted and even came in on her day off to deliver the car to us. I would recommend Jo Carter to anyone in the Southwest Ohio area who's in the market for a BMW. More

I had a great experience working with Jeff Robinson. I researched on the Internet to look for a car that has the packages that I want. Jeff was very responsive and provided me with quite a few choices. researched on the Internet to look for a car that has the packages that I want. Jeff was very responsive and provided me with quite a few choices. When I came down with one car, he was polite to guide me through the process. I believed I paid a very reasonable price for a great car. Jeff was very patient with me and took his time to explain to me all the features of the car and gave us a few tips. He was very busy that Saturday but he showed a lot of professionalism to balance his act. Overall, I rated my experience purchasing my BMW from Jeff Robinson as exceptional. He is a wonderful sales representative for Jake Sweeney. More

Working with Jo Carter at Jake Sweeney BMW has been an absolutely wonderful experience. I decided to purchase a 2013 or 2014 BMW and my husband contacted many area dealerships, and not only did Jo provid absolutely wonderful experience. I decided to purchase a 2013 or 2014 BMW and my husband contacted many area dealerships, and not only did Jo provide the best price, her customer service was so great that we still would've ended up going to Jake Sweeney. We factory ordered the car and Jo was quick to contact us as soon as the car was available, much sooner than we had expected! We are so fortunate to have worked with such an amazing saleswoman and will certainly continue to use Jake Sweeney BMW. More

I wasn't even planning on buying a BMW. In fact, was looking at a completely different car and dealer. My fiancee and I stopped on a whim, and Brad Schultz introduced himself to both of us. He was polit looking at a completely different car and dealer. My fiancee and I stopped on a whim, and Brad Schultz introduced himself to both of us. He was polite, easy to talk too, and was extremely genuine. We decided on a test drive and Brad went above and beyond for any sales person I've ever known. I never once felt like I was being "sold" a car, I felt like my fiancee and I were being invited into a family/friendship. The car was amazing, don't get me wrong, the quality of the BMW is also second to none. However, they sell BMW's all over the place. I have purchased many cars and this customer service experience was unlike any other. By the way we were treated, you would have thought we were long time friends. I felt that we were developing a relationship, which I can honestly say, I will never work with another car salesman again. Well, unless Brad finds a new job. I am so impressed with the entire dealer, I will be a BMW driver for life. I wouldn't only recommend him, I would say to make sure to talk to him before you actually purchase another vehicle. More

Excellent experience working with Peter Cramer at Jake Sweeney. Very professional, easy transaction, no games. Peter and Jake Sweeney followed up post sale, took care of pre-discussed arrangements with Sweeney. Very professional, easy transaction, no games. Peter and Jake Sweeney followed up post sale, took care of pre-discussed arrangements with the new car. I would definitely work with Peter on my next purchase. More