BMW of Cincinnati North

Excellent customer service from all employees I encountered at BMW Of Cincinnati North. I had extremely quick turnaround on my car service issue. I will use them for all my BMW car service needs! encountered at BMW Of Cincinnati North. I had extremely quick turnaround on my car service issue. I will use them for all my BMW car service needs! More

Staff very professional and friendly make visit well worth it feels safe to bring my car worth it feels safe to bring my car More

I worked with Brian Williams and he was fantastic as ever. We did most of our communication via text and everything went very smooth. ever. We did most of our communication via text and everything went very smooth. More

The customer service is very good, in my personal experience. The waiting room is comfortable and has coffee, water and snacks. No complaints. experience. The waiting room is comfortable and has coffee, water and snacks. No complaints. More

Kaitlyn has always been very helpful and professional. she has a great smile when she greets you. She tells me what is needed and approximately how long it will take to complete the job. she has a great smile when she greets you. She tells me what is needed and approximately how long it will take to complete the job. More

Tyler was fantastic and a genuine nice guy. He definitely possesses qualities that aren’t typical for a salesperson. He was patient with my decision making. He listened to what was important He definitely possesses qualities that aren’t typical for a salesperson. He was patient with my decision making. He listened to what was important to me in a vehicle. He was honest about quality when I was trying to decide between different models. I appreciated his willingness to go above & beyond even willing to drop the vehicle off so that I wouldn’t have to wait. He also was very willing to go over all the features even at a later date so that I could get full use of all the amazing technological features! He was very dedicated to making sure that my vehicle was dropped off to me in the best possible condition from getting new rims to a new clear coat. The car looked better than when we first laid eyes on it! After a few hiccups in communication on my part I have a reliable vehicle that I am so excited and blessed to own. More

Shontel is always very knowledge, helpful and courteous. My opinion.........Shontel knows his job and does it extremely well. When you need help with a problem, he gets it solved promptly. He is an asset My opinion.........Shontel knows his job and does it extremely well. When you need help with a problem, he gets it solved promptly. He is an asset to BMW. Herb Gansheimer More

Clearly explained to-be-done repairs. Trust the work outcomes and professionalism. Easy to schedule. Trust the work outcomes and professionalism. Easy to schedule. More

This is a proper bmw dealership. I travel from up north because I have difficulty trusting smaller dealerships ability to service my M cars. Bruce and Kaitlyn are outstanding to work I travel from up north because I have difficulty trusting smaller dealerships ability to service my M cars. Bruce and Kaitlyn are outstanding to work with. Carbahn installers are rare… I feel lucky to have one so close as BMW Cincy North. Ryan L. More

Courteous and knowledgeable staff. Good check on my reported symptoms and always a reasonable solution. Great team! Good check on my reported symptoms and always a reasonable solution. Great team! More