Sophie Kidd

I had major AC compressor failure in my BMW I8 apparently this is a bad design anyway I called Tim Gabbard and his service team at BMW of Cincinnati North. They did a great job. The expertise of Tim’s’ team this is a bad design anyway I called Tim Gabbard and his service team at BMW of Cincinnati North. They did a great job. The expertise of Tim’s’ team is great More

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Staff very professional and friendly make visit well worth it feels safe to bring my car worth it feels safe to bring my car More

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Kaitlyn has always been very helpful and professional. she has a great smile when she greets you. She tells me what is needed and approximately how long it will take to complete the job. she has a great smile when she greets you. She tells me what is needed and approximately how long it will take to complete the job. More

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Shontel is always very knowledge, helpful and courteous. My opinion.........Shontel knows his job and does it extremely well. When you need help with a problem, he gets it solved promptly. He is an asset My opinion.........Shontel knows his job and does it extremely well. When you need help with a problem, he gets it solved promptly. He is an asset to BMW. Herb Gansheimer More

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Always great service. Would recommend. Fast and friendly. Keep you up to date and timely Would recommend. Fast and friendly. Keep you up to date and timely More

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I can always count on the staff to do the correct thing in my behalf They listen my desired outcome in my behalf They listen my desired outcome More

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Very knowledgeable staff in every department. Prompt. Friendly. Courtesy. Knows what good customer service is and does it well. . Prompt. Friendly. Courtesy. Knows what good customer service is and does it well. . More

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We bought a car in 2011 and had difficulty with breach of promise from the sales person. Just bought another car and disliked communication by same salesman and his friendly but disarming manager. Overall, promise from the sales person. Just bought another car and disliked communication by same salesman and his friendly but disarming manager. Overall, the service provided for our car, and the service managers, has been great. More

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BMW of Cincinnati North has always given me great service. Their service advisors along with the technicians are top notch. service. Their service advisors along with the technicians are top notch. More

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Sophie was excellent at BMW and my car salesman JON Ogden always there to help me BMW is a fantastic place to buy a car always there to help me BMW is a fantastic place to buy a car More

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