BMW of Cincinnati North

Great experience We recently purchased a 2020 BMW Z4 M40i (our second purchase from Clay) and couldn't be happier! Clay Moorhead is a very fine individual who makes yo We recently purchased a 2020 BMW Z4 M40i (our second purchase from Clay) and couldn't be happier! Clay Moorhead is a very fine individual who makes you feel comfortable and relaxed at all times. Do yourself a favor, and call him. I'm SURE you will not be sorry! Thank You Clay, and all at BMW of Cincinnati North. Lynn and Debbie Nearing More

Positive Experience buying out of state Brad Schultz was helpful in my purchase. He communicated well and was professional. He made the sale easy, as I was coming from out of state. I also r Brad Schultz was helpful in my purchase. He communicated well and was professional. He made the sale easy, as I was coming from out of state. I also really appreciate Dylan's help with orienting me to idrive and personalizing my car. Thank you for a positive experience. More

Another BMW Driving my X-5 is truly another ultimate driving experience ! The X-5 will make my third BMW experience. The trip to Greenville the get my car delive Driving my X-5 is truly another ultimate driving experience ! The X-5 will make my third BMW experience. The trip to Greenville the get my car delivered to me was something special. First class all the way, and that Hot lap on the performance track ,well I’ll never have to go to Coney Island again. Thanks BMW, i’ll See you again in three years or so ! More

My first BMW It was great. Brad Schultz was very helpful and informative. Dylan Hayward was also informative and patient helping me with learning how to use the c It was great. Brad Schultz was very helpful and informative. Dylan Hayward was also informative and patient helping me with learning how to use the car. He programmed my cell phone information to the car's system, something a luddite like me could not do. A salesman like Brad is the reason I wanted to go to a known dealership. I found similar cars a little cheaper, but his experience and everything I got added after buying the car made this purchase, overall, less expensive and I am far more confidant in my deal. I did not expect to be able to afford a BMW, but I could afford this one. I have never had a car as nice as this one, but the Jake Sweeney team made the experience less stressful. They also let my 9 and 11 year old sit in the $180,000 demo cars in the lobby, so if you have kids, bring them. More

Vert nice experience My wife wanted a BMW to comute to work. I decided to test drive a certified BMW 328I that was listed for sale. I was very pleased with the test drive My wife wanted a BMW to comute to work. I decided to test drive a certified BMW 328I that was listed for sale. I was very pleased with the test drive and the sales team so I purchased the car. More

Almost walked away due to warranty person My interaction with the salesman was uneventful. We came in to look at a used BMW so we had done some research ahead of time. He was kind of like buy My interaction with the salesman was uneventful. We came in to look at a used BMW so we had done some research ahead of time. He was kind of like buy it or don't, he doesn't really care. Which on one hand was nice that he wasn't pressuring us but on the other hand, just seemed disinterested in general. I wasn't feeling that great about the deal we got on the vehicle and when we sat down to do the finances and the lady started talking about all the warranties, I was ready to walk away. She was pushing the warranties so hard but from the perspective of you really need these because the rims are a weaker metal so they'll dent more easily and you'll be out so much money and this happens all the time....and you're going to need to replace all this stuff and it's so expensive. I'm seriously doubting why I'm buying this car that she just convinced me is going to continue to suck money out of me....but why would they sell these warranties if they're not making money on them most of the time??? I was really sick at the time of the sale and just bought the car anyway but I looked at my husband and mumbled, "is she trying to get us to walk away???" Uneventful and not impressed. Who makes the person buying it feel like they are getting a crappy deal and will have to continually dump a lot of money into it? More

BMW Service Service is always great here and the staff has always been attentive. I appreciate the great service I receive here. I definitely recommend to my frie Service is always great here and the staff has always been attentive. I appreciate the great service I receive here. I definitely recommend to my friends and family. More

Bought a 2019 X5 on June 1, 2019. Drove 1.5 hours from Dublin OH and purchased the SUV under the Costco auto purchase program. on June 1, 2019. Drove 1.5 hours from Dublin OH and purchased the SUV under the Costco auto purchase program. More

Scheduled maintenance and purchase X1 Love this dealership. I drive 3 hours to use them. Friendly customer service and Tyler Schmidt is awesome as well. Worth the drive. Everyone is frien Love this dealership. I drive 3 hours to use them. Friendly customer service and Tyler Schmidt is awesome as well. Worth the drive. Everyone is friendly and greets you as you arrive. More

Sells a decent car in a low budget operation If you had looked into the items I asked you too (you had the car for 3 days) and resolved some of them, we might have a discussion about the alignmen If you had looked into the items I asked you too (you had the car for 3 days) and resolved some of them, we might have a discussion about the alignment and tires. Ignoring my concerns, some being safety related, and then trying to sell me tires and an alignment, how unfortunate. I am putting my two bit service dept. experience with BMW North online and answering your survey. I get a laugh out of your response, "someone from mgmt will be contacting you"...no one has contacted me yet. Looks good to prospects, until they read reviews from others like me. Even the person who brought my car to me, after supposedly being serviced, saw all the issues you did not even look at, that were listed on the service order. Based on my experience with your service dept., I am selling the car and buying another one through a different BMW dealership. You sell a good car, but you are a two bit operation More