BMW of Cincinnati North

New car lease I went to the dealership essentially to validate buying a competitor's product. The rep showed me the car I asked for with no waiting and no pressure I went to the dealership essentially to validate buying a competitor's product. The rep showed me the car I asked for with no waiting and no pressure. After driving it I said it wasn't't for me. Without any argument he thanked me for my feedback and asked if I had seen a different model - recently arrived and at the upper end of my range. I hadn't seen it; he didn't offer a test drive because he could tell I was in a hurry and he was pretty smart. I asked to drive the car and loved it. I told him that because it was a big change from my original intent I wanted to think about it. Again, no pressure. He emailed me information about the car I liked in the color I wanted, but did not call me. I called him the next day and said I wanted to talk to him about it. I went back in and made a deal with no hassle. The car arrived when they said it would, all the costs were exactly as he agreed to and the car, and the dealership staff, were ready when I arrived. I was out of the dealership in about 45 minutes largely because I spent 20 or 25 learning the features of the car. More

Great Out of State Experience I live in Florida, but was looking for a very specific vehicle, so I expanded my search nationwide. Finally one popped up at this dealership. Called t I live in Florida, but was looking for a very specific vehicle, so I expanded my search nationwide. Finally one popped up at this dealership. Called the dealership and was fortunate to have Brad answer. Working with him was a breeze, his communication was top notch. Purchase process went very smoothly even over the phone/in the mail. He went above and beyond to help me get the car shipped to my house. Highly recommend. More

Excellent Sales representative was not pushing. He had cars ready when I arrived. Worked at my pace. Explained the price and options to buy. Responsive to ques Sales representative was not pushing. He had cars ready when I arrived. Worked at my pace. Explained the price and options to buy. Responsive to questions after purchasing the car More

My First BMW The folks at BMW of Cincinnati North were top notch. The Sales team worked with me, the service folks got involved and answered questions willingly, a The folks at BMW of Cincinnati North were top notch. The Sales team worked with me, the service folks got involved and answered questions willingly, and the F&I (were hilarious and helpful) teammate who helped me were spot on. I was in and out quickly with zero surprises. More

They delivered. I bought this car as a 21st birthday present for my son. He LOVES it!! The car I received was “as advertised “. No surprises. Extremely well detailed. I bought this car as a 21st birthday present for my son. He LOVES it!! The car I received was “as advertised “. No surprises. Extremely well detailed. Priced lower than similar vehicles with fewer options at other dealerships. More

Great Service and the folks there are very welcoming. My car was going to be there a couple days. They got me to work and picked me up when I was finished then gave me a loaner car to get home and back on My car was going to be there a couple days. They got me to work and picked me up when I was finished then gave me a loaner car to get home and back once my vehicle was finished being serviced. More

Unimaginable experience this time Car was serviced appropriately but for the first time at this dealership. Someone went through my belongings in my car including my computer my cloths Car was serviced appropriately but for the first time at this dealership. Someone went through my belongings in my car including my computer my cloths. Took all the cash from the car glove box and storage compartment. I am worried about my personal information stolen by that particular person who did this. Last thing I expected from dealership is this kind of behavior. Someone need to look at it to protect other customers More

Friendly and professional service adviser I usually have my car serviced either in "The BMW Store" or here (BMW of Cincinnati North). I have great experience in both places. However, I prefer I usually have my car serviced either in "The BMW Store" or here (BMW of Cincinnati North). I have great experience in both places. However, I prefer coming here when the job is a little complicated. These guys seem more able and knowledgeable. They always do a superb job. The service advisers I worked with also are very professional and accommodating. I certainly would recommend this service centre to anyone, who wants to get the job done without any hassle. More

Decent car, nickel and dime service after the sale I would not buy a BMW from this dealership. The service dept is in chaos and sales knows it. Lexus outshines this dealership in all areas. I would not buy a BMW from this dealership. The service dept is in chaos and sales knows it. Lexus outshines this dealership in all areas. More

New BMW 540i purchase My sales associate Brad Shultz was a pleasure to work with. His knowledge of the vehicle and the low pressure sales made for a very good experience. I My sales associate Brad Shultz was a pleasure to work with. His knowledge of the vehicle and the low pressure sales made for a very good experience. I also cannot say enough for the finance team. I can not recommend BMW of Cincinnati North more. More