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BMW of Cincinnati North

Cincinnati, OH

4.6
1,192 Reviews
Welcome to our new website! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on Find It For Me, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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105 W Kemper Rd

Cincinnati, OH

45246

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Showing 1,192 reviews

April 25, 2019

Awesome Service Working with Brad was awesome as he was attentive and he made the experience really painless. He was able to answer all my questions I had before arri More

by NBRANN1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

BMW of Cincinnati North responded

Hello, Thank you so much for taking the time to share your experience. Congrats on your new car!

April 25, 2019

Great customer service I liked the quality of attention and concern to obtain the parts of better performance and protection for my car and to be able to handle with greater More

by GERARDH.QUIROZ711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Laber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

BMW of Cincinnati North responded

Hello, Such a wonderful review! Thank you so much for taking the time to share your experience.

April 24, 2019

Excellent Staff and Service! BMW staff always professional and very knowledgeable. Superb workmanship. Quality service. They are very honest and caring. Been a customer for many y More

by DEBBIEABOEHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Laber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

BMW of Cincinnati North responded

Hello, Such a wonderful review, thank you for taking the time to share! Your loyalty is greatly appreciated!

April 24, 2019

Awesome service advisors, terrible detail job Dana and Sophie as well as all the service personnel are amazing!! My detail job on the M4 however was...terrible. Water spots on the bumpers, grill w More

by CCATRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

BMW of Cincinnati North responded

Hello, Thank you so much for taking the time to share your experience! Thank you for informing us of your detail, I am forwarding this to management and will make sure this is improved for future visits.

April 24, 2019

Horrible customer service No one could tell me if my tow eyehook was in my car, did not get any return calls, and there was so much grease on the inside of my front doors!! EXT More

by KBOHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dana Eby
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2019

Good visit, it however could have been better In most cases my wife and I are very pleased with BMW North's service. However, my last visit left me a little disappointed. My X3 was in for service More

by MDAVIS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Apr 23, 2019 -

BMW of Cincinnati North responded

Hello, Thank you so much for trusting us with servicing your BMW. Also, thank you for your patience and for bringing this to our attention. I have forwarded this to management and we will look into making this a learning experience to make our process better in the future.

April 22, 2019

Sale Person Excellent Chris Lykins took good care of my wife and I through the selection, ordering and receiving our BMW X5. I would work with Chris again. More

by Dmo1788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lykins
Apr 23, 2019 -

BMW of Cincinnati North responded

Hello, Thank you so much for taking the time to share your experience. So glad to hear we were able to exceed your expectations. Congrats on your new X5!

April 18, 2019

Fast, pleasant, shuttled me to and from work in downtown Cin My visit to BMW Cincinnati North was fantastic. Everyone was incredibly pleasant to speak with, they shuttled me to and from work. An awesome experien More

by Austin Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aatir Barlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
Apr 19, 2019 -

BMW of Cincinnati North responded

Thank you for the 5 stars Austin and the opportunity to earn your business!

April 16, 2019

Sell a decent car, the rest is a nickel and dime operation Did not resolve problems with my car after 2.5 days in your shop with multiple guarantees from Ryan that everything was good. Two bit operation...will More

by DPENLEY103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Laber
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathylee Sweeney
Apr 23, 2019 -

BMW of Cincinnati North responded

Hello, So sorry to hear that your experience was not up to your standards, I have forwarded this to management and they will look into it for you.

April 16, 2019

Honest, professional, friendly. This was our third BMW purchased from Sweeney, even though we are 110 miles away and have 2 dealerships close by. We trust that we will get an honest More

by WISSELG
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaun Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrin Roll
Apr 19, 2019 -

BMW of Cincinnati North responded

Thank you for being such a loyal customer and driving from 110 miles away! Enjoy your new BMW and let us know what else we can do for you!

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