BMW of Cincinnati North

Car is still doing what I brought it in for My car was misdiagnose the work that has been done hasn’t solve the issue. The shop foreman replace and additional part and the problem continues My car was misdiagnose the work that has been done hasn’t solve the issue. The shop foreman replace and additional part and the problem continues More

Great team, great to work with! Every time I bring my cars in for service, I have no doubts or concerns. I will always be dealt with fairly and promptly. I am now on my third BMW lea Every time I bring my cars in for service, I have no doubts or concerns. I will always be dealt with fairly and promptly. I am now on my third BMW leased through Jake Sweeney and sixth BMW overall, and cannot remember ever having a bad experience. More

Awesome Car buying Experience We went through the Costco program for this vehicle and it was a great experience. Our sales person, Chris Lykins, was remarkable and went above and We went through the Costco program for this vehicle and it was a great experience. Our sales person, Chris Lykins, was remarkable and went above and beyond to help me make the right decisions regarding my new 2019 X5. More

Great customer service I liked the quality of attention and concern to obtain the parts of better performance and protection for my car and to be able to handle with greater I liked the quality of attention and concern to obtain the parts of better performance and protection for my car and to be able to handle with greater security. For drive my car. Thank you and have a great week. More

Awesome Service Working with Brad was awesome as he was attentive and he made the experience really painless. He was able to answer all my questions I had before arri Working with Brad was awesome as he was attentive and he made the experience really painless. He was able to answer all my questions I had before arriving to test drive the BMW I was looking at and helped me get a great deal on it as well. More

Excellent Staff and Service! BMW staff always professional and very knowledgeable. Superb workmanship. Quality service. They are very honest and caring. Been a customer for many y BMW staff always professional and very knowledgeable. Superb workmanship. Quality service. They are very honest and caring. Been a customer for many years. Thank you BMW. More

Awesome service advisors, terrible detail job Dana and Sophie as well as all the service personnel are amazing!! My detail job on the M4 however was...terrible. Water spots on the bumpers, grill w Dana and Sophie as well as all the service personnel are amazing!! My detail job on the M4 however was...terrible. Water spots on the bumpers, grill was dirty and brake dust in the rims. This does not reflect poorly on your service personnel as I said they are great; however I would probably have a chat with the Detail Shop. More

Good visit, it however could have been better In most cases my wife and I are very pleased with BMW North's service. However, my last visit left me a little disappointed. My X3 was in for service In most cases my wife and I are very pleased with BMW North's service. However, my last visit left me a little disappointed. My X3 was in for service for 3 weeks (not a problem with the exceptional loaner program). However the communication and status updates could have been better. And finally when I received my car it was dirty on the outside, a oily footprint was on the carpet and the steering wheel was greasy. So I headed directly to the carwash. More

Sale Person Excellent Chris Lykins took good care of my wife and I through the selection, ordering and receiving our BMW X5. I would work with Chris again. Chris Lykins took good care of my wife and I through the selection, ordering and receiving our BMW X5. I would work with Chris again. More