BMW of Cincinnati North

Awesome service advisors, terrible detail job Dana and Sophie as well as all the service personnel are amazing!! My detail job on the M4 however was...terrible. Water spots on the bumpers, grill w Dana and Sophie as well as all the service personnel are amazing!! My detail job on the M4 however was...terrible. Water spots on the bumpers, grill was dirty and brake dust in the rims. This does not reflect poorly on your service personnel as I said they are great; however I would probably have a chat with the Detail Shop. More

Good visit, it however could have been better In most cases my wife and I are very pleased with BMW North's service. However, my last visit left me a little disappointed. My X3 was in for service In most cases my wife and I are very pleased with BMW North's service. However, my last visit left me a little disappointed. My X3 was in for service for 3 weeks (not a problem with the exceptional loaner program). However the communication and status updates could have been better. And finally when I received my car it was dirty on the outside, a oily footprint was on the carpet and the steering wheel was greasy. So I headed directly to the carwash. More

Sale Person Excellent Chris Lykins took good care of my wife and I through the selection, ordering and receiving our BMW X5. I would work with Chris again. Chris Lykins took good care of my wife and I through the selection, ordering and receiving our BMW X5. I would work with Chris again. More

Fast, pleasant, shuttled me to and from work in downtown Cin My visit to BMW Cincinnati North was fantastic. Everyone was incredibly pleasant to speak with, they shuttled me to and from work. An awesome experien My visit to BMW Cincinnati North was fantastic. Everyone was incredibly pleasant to speak with, they shuttled me to and from work. An awesome experience! More

sales person did excellant job ordering and delivering car. Chris Lynks took good care of us through the selection, ordering and receiving our BMW. Darrin was pleasant and professional on closing out the s Chris Lynks took good care of us through the selection, ordering and receiving our BMW. Darrin was pleasant and professional on closing out the sale of our BMW. More

Sell a decent car, the rest is a nickel and dime operation Did not resolve problems with my car after 2.5 days in your shop with multiple guarantees from Ryan that everything was good. Two bit operation...will Did not resolve problems with my car after 2.5 days in your shop with multiple guarantees from Ryan that everything was good. Two bit operation...will sell the car and go back to Lexus. I picked the wrong dealership. More

Perfect Could not have been better.The young man that drove me home while my car was being serviced wa s very courteous and pleasant.I appreciate not having t Could not have been better.The young man that drove me home while my car was being serviced wa s very courteous and pleasant.I appreciate not having to return to pick up my car.Filling out this review has been a bit difficult. More

Brake fluid/oil change I received a call telling me that BMW had received notification from my car that I needed a brake flush. I scheduled the appointment and spoke with t I received a call telling me that BMW had received notification from my car that I needed a brake flush. I scheduled the appointment and spoke with the service advisor upon arriving and was told that I didn’t need a brake flush but that I needed an oil change. Not sure why there was the confusion. I waited for the oil change which took approximately two hours. More

Honest, professional, friendly. This was our third BMW purchased from Sweeney, even though we are 110 miles away and have 2 dealerships close by. We trust that we will get an honest This was our third BMW purchased from Sweeney, even though we are 110 miles away and have 2 dealerships close by. We trust that we will get an honest deal from a family we have known for many years. More