BMW of Cincinnati North

X5 Service Took a few extra days, but was glad I could use a loaner car. Thanks for coordinating with my Warranty company relative to payment for work done. Took a few extra days, but was glad I could use a loaner car. Thanks for coordinating with my Warranty company relative to payment for work done. More

Excellent Experience with New Car Purchase Brad Schultz did a great job helping my wife and I in selecting a new car. He listened to our needs and helped guide us through the vehicle options. Brad Schultz did a great job helping my wife and I in selecting a new car. He listened to our needs and helped guide us through the vehicle options. I am confident that we landed on the best solution for us both in the product and pricing/lease decision. Mike Fields made the financial closing purchase execution run seamlessly. He was efficient in the transaction but gave the appropriate clarifications when I had questions. A GREAT overall experience! More

Koodos to Dana! First time visiting the service department as new BMW owner.....Dana was awesome! Very professional and friendly! I was pleased with overall experie First time visiting the service department as new BMW owner.....Dana was awesome! Very professional and friendly! I was pleased with overall experience! Thank you! More

Great service I love the valet service didn’t have to miss work and I had a car to go and take care of business or go to lunch. Thank you I love the valet service didn’t have to miss work and I had a car to go and take care of business or go to lunch. Thank you More

Excellent customer service The gentleman that helped me in the garage (Chris Freeman) was fantastic, very friendly and accomodating. When I was trying to clean off the area wher The gentleman that helped me in the garage (Chris Freeman) was fantastic, very friendly and accomodating. When I was trying to clean off the area where paint was chipped, he insisted on wiping it off himself so I wouldn’t get dirty. He helped me both days that I came in, helped me out of the car and helped me with my belongings and introduced me to Dana. Dana was terrific...she was organized, friendly and thorough. Shortly after leaving, she sent me a text message to say I could contact her at anytime and gave me a link to check up on my repairs. She checked on me the entire time my car was in the shop. I was very impressed by the customer service from start to finish. Excellent job!! Additionally, Jon Ogden did a great job directing me to service for my repairs as he was my salesman. The day my car was ready after I bought it, he even picked me up at my house to bring me into the dealership on his way to work. I am very impressed with your dealership. More

Thanks to Dana! Dana comforted me in a very stressful situation. I will forever be grateful to her for her kindness and helping me thru a trying process. Dana comforted me in a very stressful situation. I will forever be grateful to her for her kindness and helping me thru a trying process. More

Top Notch Organization Smooth process without any heavy “sales” moves. Straight-shooters. Product does a helluva job selling itself and they stay out of the way well, but Smooth process without any heavy “sales” moves. Straight-shooters. Product does a helluva job selling itself and they stay out of the way well, but still add value to process. More

Service two BMW’s I felt completely taken care of. Clearly got the Red Carpet treatment. I liked the personal one-on-one service, the lounge was clean and the free co I felt completely taken care of. Clearly got the Red Carpet treatment. I liked the personal one-on-one service, the lounge was clean and the free coffee and muffins were definitely welcomed and appreciated. Thanks Service team. More

Seamless Service We usually wait for our oil changes to be completed, so it is so nice to have all of the amenities you need while you wait: Wifi, Television, plugs, c We usually wait for our oil changes to be completed, so it is so nice to have all of the amenities you need while you wait: Wifi, Television, plugs, coffee, tea, snacks. You name it, they probably have it. More

New X3 I had a great experience working with BMW of Cincinnati North and their entire team. A very smooth and stress free process for purchasing a new vehic I had a great experience working with BMW of Cincinnati North and their entire team. A very smooth and stress free process for purchasing a new vehicle. More