BMW of Cincinnati North

Very professional and friendly dealership We worked with Brad Schultz on the purchase of our new BMW X3. Brad was very patient with us as I first came in possibly looking for a different car. We worked with Brad Schultz on the purchase of our new BMW X3. Brad was very patient with us as I first came in possibly looking for a different car. I ended up not liking that car like I thought I would but Brad knew I liked the X3 and worked many hours with me to put a deal in place that would meet everything I wanted. We made several trips to the dealership and the BMW Genius's Alex and Jake were so helpful and patient as well. After multiple visits, trade appraisals and a lot of patience, we scheduled delivery of our new X3 and were very delighted with the welcome process at the dealership and the time spent going over the new car. They had it immaculately detailed and completely ready to go. The paperwork was painless and we spent more time learning the new car than doing any paperwork. Truly a different car-buying experience and one you won't be disappointed with. Brad is very knowledgeable and will help you find the car you want if they don't have it in-stock. No pressure sales into something you don't want, only an offer to find what you do which is very much appreciated and unexpected! More

A pleasure to do business. Chris Lykins is a pleasure to do business with. His knowledge and friendly personality makes buying a car an easy experience. I followed Chris from Chris Lykins is a pleasure to do business with. His knowledge and friendly personality makes buying a car an easy experience. I followed Chris from his previous dealership just to buy a car. More

Excellent customer service! Jo was fantastic! Easy to deal with, friendly, and straightforward. She made the process incredibly easy. I love my new car and would definitely shop Jo was fantastic! Easy to deal with, friendly, and straightforward. She made the process incredibly easy. I love my new car and would definitely shop at BMW North in the future! More

Excellent Always a great experience to deal with BMW North. We have done business with them since 1996. Always happy. We will definitely go back again. Always a great experience to deal with BMW North. We have done business with them since 1996. Always happy. We will definitely go back again. More

Great Sevice Our recent purchase was seamless . We are past customers and will continue to useBMW North for future needs. We are enjoying our new vehicle. Thank Our recent purchase was seamless . We are past customers and will continue to useBMW North for future needs. We are enjoying our new vehicle. Thank you More

Valet service My car was picked up and serviced as promised and right on time! Kyle called and kept me informed and it was serviced! Thank you! My car was picked up and serviced as promised and right on time! Kyle called and kept me informed and it was serviced! Thank you! More

Don’t buy anything from them Bought a supposedly Certified used BMW X.3 and in the first month it had nothing but problems. When we called the dealership and told them about the Bought a supposedly Certified used BMW X.3 and in the first month it had nothing but problems. When we called the dealership and told them about the problem they didn’t care and was very very rude about it. So PLEASE DONT BUY FROM BMW in CINCINNATI!!!! More

Service of BMW X3 The service department was very accommodating by providing me with a desk to permit working while the car was serviced. Kyle summarized the service t The service department was very accommodating by providing me with a desk to permit working while the car was serviced. Kyle summarized the service that was to be done with a change of spark plugs. The car seemed a little peppier. The wash and interior cleaning was excellent to the extent that friends in the car the next day thought that I had taken it for detailing. More

New Car Purchase Couldn't have been happier with my experience at BMW of Cincinnati North. From the minute I walked in, it was clear this was not a 'typical dealership Couldn't have been happier with my experience at BMW of Cincinnati North. From the minute I walked in, it was clear this was not a 'typical dealership.' My sales rep, Brad, was personable, knowledgeable, and maybe most importantly, low-pressure. He helped make sense of the inventory and available features, but he didn't press me on making a decision or picking a particular (read: more expensive) vehicle. Once I made the decision to buy, Brad and the finance manager, Mike, had the car and the documents teed up so by the time I arrived, I was in and out in under an hour. Completely painless. I've never been a fan of car dealerships, but I *am* a fan of BMW of Cincinnati North. I'll certainly be back. More

Service on alarm Was having issues with the alarm on my vehicle. Very fast turn around on getting the problem resolved. Always have great service with warranty work Was having issues with the alarm on my vehicle. Very fast turn around on getting the problem resolved. Always have great service with warranty work at this dealership. More