BMW of Cincinnati North

Great place! Nice clean friendly dealership! Service department is great! Check in is easy and efficient. They always get me an appointment on my days off of work. Nice clean friendly dealership! Service department is great! Check in is easy and efficient. They always get me an appointment on my days off of work. More

As always, a great experience. We have been loyal BMW customers for over 10 years. We love the cars but it is the service after the sale that keeps us coming back. One call to Chris We have been loyal BMW customers for over 10 years. We love the cars but it is the service after the sale that keeps us coming back. One call to Chris and everything I need for a service appointment with valet is arranged. Thanks BMW Cincinnati North! More

great experience It was a great experience. Everything was completed on time as promised. Service was friendly and professional. I would recommend it to my friends and It was a great experience. Everything was completed on time as promised. Service was friendly and professional. I would recommend it to my friends and family. More

Great Professional Service I and my wife were treated like a very important friend and not a usual customer. Greg is a great guy ; upfront and professional, funny and charismati I and my wife were treated like a very important friend and not a usual customer. Greg is a great guy ; upfront and professional, funny and charismatic. Thank you Greg for making it easy. More

Jeff Page and service appointment My headlight went out and I was traveling out of town. I called up and was told I couldn't get in to fix it until the following week. I called again a My headlight went out and I was traveling out of town. I called up and was told I couldn't get in to fix it until the following week. I called again and Jeff immediately found a way to fit me in. The day I came in, I was early. I was hoping to get back to work as quickly as possible. He got me in and out in an hour. I really appreciate how Jeff always goes above and beyond for me. Thanks, Susan More

Smooth, transparent, professional Greg is a straightforward pro. He understands the business, the products, and the nuance behind high level customer service. I will definitely come ba Greg is a straightforward pro. He understands the business, the products, and the nuance behind high level customer service. I will definitely come back for my next BMW. More

Everyone in Service is eager to please. Everyone in Service, including several whose names I didn't catch, was very helpful. The work was completed in timely fashion, and the car was deliver Everyone in Service, including several whose names I didn't catch, was very helpful. The work was completed in timely fashion, and the car was delivered in fine shape. More

Keep coming back. When you find something that works you stick with it. The team at BMW of Cincinnati North are so great to work with, they make the entire process of When you find something that works you stick with it. The team at BMW of Cincinnati North are so great to work with, they make the entire process of buying a vehicle a real pleasure. Our sales consultant Jon Ogden made the entire process relaxed and a joy to complete. That's why we keep coming back to work with Jon and the dealership time and time again. More

First class buying experience ! First class experience with Brad Schultz and his team at BMW Cincinnati North. Purchased a CPO convertible and closed the deal and picked it up withi First class experience with Brad Schultz and his team at BMW Cincinnati North. Purchased a CPO convertible and closed the deal and picked it up within a few days. Brad was gracious enough to pick me up from the airport when I collected the car. He and his team, Tyler and Jonathan, were fantastic ! Would do it again! Call Brad for your next BMW ! More

2009 328i Service (and 2007 X3 service) The quality and friendliness of service from this dealership is 5 of 5. However, I have a major complaint about BMW engineering, specifications, an The quality and friendliness of service from this dealership is 5 of 5. However, I have a major complaint about BMW engineering, specifications, and quality of parts. For the 2009 328i: During this service, $500 was spent to replace the transfer case shaft seals. During a previous service, $500 was spent to replace the oil filter housing gasket. It is recommended to spend another $1,700 to replace the oil pan gasket. For our 2007 X3: During a previous service, $500 was spent to replace the oil filter housing gasket. During a previous service, $250 was spent to replace the left rear axle seal. During a previous service, $1,100 was spent to replace the valve cover gasket. It is recommended to spend another $1,700 to replace the oil pan gasket. This is $2,850 already spent on gaskets and seals and another $3,400 of recommended spending for more gaskets! That's over $6,200 for gaskets and seals! In this day of modern materials and millions of miles of data, it is absurd that BMW German engineering cannot get this right. BMW's are expensive enough to maintain. To spend this amount of money for leaks is ridiculous. Gerry Socha More