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BMW of Cincinnati North

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.7
1,202 Reviews
Welcome to our new website! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on Find It For Me, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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105 W Kemper Rd

Cincinnati, OH

45246

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Showing 1,202 reviews

July 21, 2017

No Pressure I test drove a few BMW 428i's at several dealerships but was turned off by their high pressure sales staff. Brad Bonds was low key, he listened to my More

by Erin 428i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bonds
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Jul 24, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North thank you for your review. Our customers are more than customers. To us, our customers are family and deserve the utmost respect, information, and professionalism. All of us are proud to hear that Brad truly made you feel a part of the Jake Sweeney family. Congratulations on the new car and we look forward to working with you in the future. Thank you for your business and have a great day!

July 19, 2017

Very easy to work with. Really went the extra mile to help. The price on the car was very attractive and they were very flexible on a few issues. Brad Schultz was great to work with. We did not live in the C More

by James Litsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Markoff, Mike Donohue
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Jul 24, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our customers are more than customers. Our customers are family to us and deserve the most personalized buying experience possible. From the moment we make contact we strive to give you the best buying experience possible. All of us at Jake Sweeney BMW of Cincinnati North are happy to hear that Brad picked you up from the airport helped you through every step of the sales process. We thank you for both your business and your travels to us in Cincinnati. Welcome to the Jake Sweeney family and have a great day!

July 19, 2017

Dropped off flat on weekend and fixed by Monday morning Shaun was very helpful and handled my situation professionally. I would request him next time I need service and recommend him to others. Well done More

by 535ixdrive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
Report | Print
Jul 24, 2017 -

BMW of Cincinnati North responded

Thank you for your review. All of us at Jake Sweeney BMW of Cincinnati North strive to make your service experience quick and easy. We're sorry to about your vehicle, but we are happy to have helped you resolve the problem. Our customers safety is very important to us. We look forward to working with you in the future. Thank you for your business and have a great day!

July 18, 2017

Service Experience Shawn was outstanding! I had an unexpected issue and he went above and beyond to work with me on the issue. It is customer service like this that wil More

by tperk12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Snelling
Report | Print
Jul 24, 2017 -

BMW of Cincinnati North responded

We strive to give the best customer experience possible at Jake Sweeney BMW of Cincinnati North. Whether it is servicing or buying, our goal is to give you an outstanding personal experience. All of us are happy to hear that our service staff went above and beyond to resolve your car's issues. We thank you for your loyalty and look forward to working with you in the future. Have a great day!

July 17, 2017

Brad Schultz was great. His customer service and reliability go unparalleled. I am certain that I will buy every one of my cars from him, so long as he is around. More

by Clevesc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Donohue
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Jul 24, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North thank you for your review and business. Our goal is to create long lasting, family like relationships with our customers. To us, the quality of customer service is a very important factor in the car buying process. We're very pleased to hear you had an outstanding experience with both Brad and Mike. We look forward to working with you in the future. Have a great day!

July 17, 2017

Wonderful Experience Our car buying experience was superb! The salesman, Brad Bonds, was extremely polite and followed through exactly as promised. This wasn't the average More

by TammyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Bonds
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Jul 17, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North would like to thank you for your review and your business. Our goal is to give our customers the best buying/service experience possible, whether it is before we meet or after you've bought your car. We are very happy to hear that Brad and Norm found you a great car at a great price. Congratulations on your new BMW and have a great day!

July 15, 2017

A++ Dealership Top notch service; Friendly knowledgeable staff; All the amenities and extras provided; Easy to schedule appointments at convenient times; Entire staf More

by rselby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Owens
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Jul 18, 2017 -

BMW of Cincinnati North responded

Thank you for the review. As a dealership, your feedback is very important to us so we can continually strive to give the best customer experience possible. All of us at Jake Sweeney BMW are happy to hear Chris made you feel very comfortable and well informed throughout your service experience. We look forward to working with you in the future. Have a great day!

July 13, 2017

Great Experience Was greeted immediately by Chris Freeman who was a gentleman. VERY impressed with this young man. Appreciate service by all involved and transportatio More

by Nancy J Riesz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service by Chris Freeman was superb, well beyond any I have ever received a a car dealership., Chris Owens, Kathylee Sweeney
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Jul 17, 2017 -

BMW of Cincinnati North responded

Thank you for your review and your business. At Jake Sweeney BMW of Cincinnati North, our goal is to make sure our customers feel right at home while your car is being worked on. We believe in returning your car the way we found it by making sure we keep it clean. We're happy to hear that our service staff took great care of you and made sure that the whole process was easy. We look forward to working with you in the future. Have a great week!

July 13, 2017

Friendly and timely service Checkin was easy and service was completed in a timely manner. We were offered a gift card toward breakfast nearby and a loaner vehicle so we could m More

by Troymark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jo Carter
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Jul 17, 2017 -

BMW of Cincinnati North responded

Thank you for the review and kind words. To us at Jake Sweeney BMW of Cincinnati North, our goal's lay within our service and customer service. As a dealership, our service and customer experience is important in making sure our customers feel comfortable and truly feel a part of the family. We are all happy to hear that you had a great service, lunch, and customer service with us. Thank you for your business and have a great day!

July 13, 2017

Excellent Service Dealership took accountability for a crack in my windshield that happened during my routine service and/or while transporting to back to me. I was hi More

by Laura123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Dewar, Kathylee Sweeney
Report | Print
Jul 17, 2017 -

BMW of Cincinnati North responded

Thank you for the review. Our customers are family to us. That's why we believe in giving our customers the best experience possible. We are all pleased to hear you had a great service experience with us and that you had no worries at all during the process. Thank you for your business and we look forward to working with you in the future. Have a great day!

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