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BMW of Cincinnati North

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.7
1,202 Reviews
Welcome to our new website! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on Find It For Me, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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105 W Kemper Rd

Cincinnati, OH

45246

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Showing 1,202 reviews

June 11, 2017

Paul Bonner is the bomb and Dana Eby is Delightful! I've dealt with the Sweeney folks and BMW of Cincinnati North since 1982. Great service, great people. You can't find better. I highly recommend th More

by John C. Kanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Bonner
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Jun 13, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North would like to thank you for your review and outstanding loyalty. Our customers are family to us. That is why our goal as a dealership is to make long lasting relationships with our customers. We are happy that you have a great experience over and over again. We appreciate your business over the years and look forward to working with you again in the future. Have a great day!

June 11, 2017

Sales Always accommodating Willingness to work with my budget Helpful with car set up Appropriate follow up before and after my leave expiration and new More

by Trj max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North would like to thank you for your business and your review. We are all happy to hear that our staff was both informative as well as accommodating. To us as a dealership, our customers are the most important factor. That is why it is our goal to help our customers with any kind of budget or schedule. Enjoy your new vehicle and have a great day!

June 11, 2017

Great service - friendly, fast, and a free lunch! I brought my car in for a warranty-covered oil change. My service advisor was professional, friendly , and efficient. I was pleasantly surprised when More

by Ajbeee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Owens
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Jun 13, 2017 -

BMW of Cincinnati North responded

Thank you for the review and kind words. To us at Jake Sweeney BMW of Cincinnati North, our goal's lay within our service and customer service. As a dealership, our service and customer experience is important in making sure our customers feel comfortable and truly feel a part of the family. We are all happy to hear that you had a great service, lunch, and customer service with us. Thank you for your business and have a great day!

June 09, 2017

Efficient, courteous service Jeff was very forthcoming with advice and informstion about the scheduled repair, as well as recommended repairs for the immediate future. He was als More

by 2006MRdstr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Page
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Jun 13, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Our customer experience and safety are the most important factors for us as a dealership. As a service department, our goal is to work on your car with the utmost quality parts and skills. We are happy to hear that our service staff gave you an exceptional experience and really made you feel a part of the family. Thank you for your business. We look forward to working with you in the future and hope you have a great day!

June 09, 2017

Experience Dealership is fair and just with its service. I recommend this dealership for its product line and it's high level of committed customer service. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Page
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Jun 13, 2017 -

BMW of Cincinnati North responded

Thank you for your review. Your feedback goes a long way in helping us to grow our customer experience. This is so important to us because our customers are family and deserve to be treated like so. All of us are pleased to hear that you enjoyed both our product line and our high level of committed customer service. Thank you for your business and have a great day!

June 09, 2017

Service top notch!! All staff exceptional Had 40,000 mile service.. first service not under warranty. Tim Gabbard ... awesome, explained all service to be completed, answered all questions mu More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gabbard , Jeff Page
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Jun 13, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW would like to thank you for your review and kind words. We are happy to hear that our staff was exceptional and so impressive that you now choose to travel extra miles to work with us. To us, our customer satisfaction and their overall experience are the most important things. That's why we strive to inform our customers every step of the way and work hard to make sure your vehicle is serviced with quality. Thank you for your business and have a great day!

June 09, 2017

Great Experience I always have had a great experience working with BMW of Cincinnati North service department. They always give me 5 star experience. They really take More

by bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Owens, Shawn Snelling, Kyle Brinkman
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Jun 09, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North would like to thank you for your review and your business. We are happy to hear that you continually have great experiences with our service staff. Our customer feedback is very important so we can continually grow our customer service. To us, our customers are family and deserve the best customer experience possible. Thank you for your loyalty and have a great day!

June 08, 2017

Top notch as always Thank you to Shawn and Jon Ogden for their service and great help. These guys are true professionals. The sales side and service are the best. Afte More

by Jbseeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ogden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Snelling
Report | Print
Jun 09, 2017 -

BMW of Cincinnati North responded

Thank you for your review and your kind words. Our goal at Jake Sweeney BMW of Cincinnati North is to make sure our guest feel like family. That's why we strive to create long lasting relationships with our customers. We are very happy to hear that Shawn and Jon were of great help with your vehicle buying experience. We thank you for your loyalty and look forwarding to helping you with your next car. Thank you for your business and have a great day!

June 08, 2017

service The service was fantastic and very friendly employees! I would recommend this dealership to everyone and will continue to give BMW of Cincinnati North More

by Greg1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Owens, Shawn Snelling, Greg Sewell
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Jun 08, 2017 -

BMW of Cincinnati North responded

Thank you for your review and your outstanding loyalty to us. Our customers are the biggest asset to us as a dealership, that's why we believe they are family. We look forward to creating long lasting relationships with our customers. All of us at Jake Sweeney BMW North are very happy to hear that you had a notable experience with us. Thank you for your loyalty and we are looking forward to working with you in the future. Have a great day!

June 08, 2017

Great Service and Attention to Detail Lindsey and Brad were a great combo to work with on my purchase. After a few other trips looking for a vehicle and some rather unpleasant experiences More

by Jeff B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bonds, Lindsey Harper
Report | Print
Jun 08, 2017 -

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW North would like to thank you for your review and kind words. Our goal is to create long lasting relationships with our customers. That is because our customers are family to us. We are all proud to hear that Lindsey and Brad truly made you feel a part of the Jake Sweeney Family. Thank you for your business and we look forward to working with you in the future. Congratulations on the new Vehicle and have a great day!

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