BMW of Cincinnati North

I am a repeat customer at Jake Sweeney BMW and recently purchased a new X3. I have been very happy with the customer service and in particular, my salesman Clay Moorehead. From the moment I starting thin purchased a new X3. I have been very happy with the customer service and in particular, my salesman Clay Moorehead. From the moment I starting thinking about purchasing a new vehicle, Clay was extremely helpful. He assisted me in narrowing down which model would be the best fit for me & my lifestyle. I was very indecisive when it came to picking out exterior color, interior color, and the trim. Clay worked with me answering any & all questions I had. I trusted his opinion & went with the oyster leather interior after my many concerns. He assured me that I would be happy with it and he was right! I couldn't be happier! Never once did I leave a message or send an email that wasn't responded to within the same day. I am truly happy with my experience with Jake Sweeney BMW and plan on recommending Clay to all my friends and family. His professionalism and knowledge of BMW in general is the reason why I chose working with him on my fourth purchase from Jake Sweeney BMW and salesman Clay Moorehead. More

Jake Sweeney BMW has hired nothing less than gold with Clay Moorhead. I worked with an associate at the "BMW Store" for over six months before I went to Jake Sweeney with zero success. I went online to Ja Clay Moorhead. I worked with an associate at the "BMW Store" for over six months before I went to Jake Sweeney with zero success. I went online to Jake Sweeney BMW to check out a 2009 128i that was available and was surprised to see a chat session. It was Clay Moorhead. I made an appointment for the next day. I left that day a proud owner of a beautiful 128i BMW. Clay is honest and sincere. He did not try to "up sell" me. He knew what I wanted and what I could afford. Buying a car is a stressful. Clay made my experience fun. Thank you Clay!!! More

Greg Sewell is a friendly and personable used-car sales rep. I had a good experience when I purchased my first car from him, and thoroughly enjoyed the car. The next time around, I was looking for someth rep. I had a good experience when I purchased my first car from him, and thoroughly enjoyed the car. The next time around, I was looking for something very specific, and couldn't find it locally. I called Greg, and asked him to consider having the dealership buy a car for me to inspect that I found in another city, and that I wished to have the right to refuse if I didn't like it. Greg made it happen, and brought the car to Jake Sweeney for me. I was amazed at that level of service, and purchased the car when it arrived. I really didn't think that kind of dedication to relationship building and customer service existed anymore, and consider myself lucky to have been able to work with Greg over the years. To anyone looking for a pre-owned BMW, I would suggest giving Greg a call before you close another deal, and see what he can make happen for you. More

Brad Schultz was professional, respectful, friendly, and patient while I was deciding on my vehicle purchase. He was friendly and polite, and I never felt he was impatient or just trying to push a sale on patient while I was deciding on my vehicle purchase. He was friendly and polite, and I never felt he was impatient or just trying to push a sale on me. I was impressed by his knowledge of what he sells, which helped me feel confident he wanted me to find the best car at the best cost for me. I enjoyed purchasing my vehicle from Brad Schultz and would gladly recommend him to someone else looking to make a large purchase like this. His attentiveness and dedication are just a few of the positive attributes necessary to help customers feel good they made the right decision. He is a positive representation of Jake Sweeney, and I would expect that anyone working with Brad will leave knowing they were provided wonderful customer service. Lori Will More

I have worked with Greg Sewell now on a few deals and he coontinues to be the best salesman i have ever encountered. He also works tremendously with me on prices, and is very patient and never presures me. coontinues to be the best salesman i have ever encountered. He also works tremendously with me on prices, and is very patient and never presures me. I feel he always gets me the best deal and is always very friendly. I think Jake Sweeney is a great dealership and will continue to purchase vehicles there from Greg ! Keep up the great work !! More

My experience at Jake Sweeney BMW was nothing short of amazing. I had been in the market for a few months and had not driven a BMW or knew much about them on my first day that I showed up on their lot. amazing. I had been in the market for a few months and had not driven a BMW or knew much about them on my first day that I showed up on their lot. Mr. Schultz approached me and instantly made me feel at home. He was very knowledgeable and explained exactly what was involved in certifying a BMW. I ultimately choose a CPO 3 series sedan and have loved it ever since. Mr. Schultz followed up with me a few days after to see if I had any questions. So far so good and I can't thank him enough for the way he conducts himself as salesman. To anyone in the market for a BMW go see Brad and see for yourself what a great salesman can do for your car buying experience! More

We were very impressed with Brad Schultz, our sales person at Jake Sweeney BMW and with the dealership in general. Brad went above and beyond to make sure that all of our questions were answered, foll person at Jake Sweeney BMW and with the dealership in general. Brad went above and beyond to make sure that all of our questions were answered, followed up where needed and kept in contact with us. My husband made the first visit, took a test drive of a pre-owned Z5 with Brad and had a bunch of questions that Brad looked into. A day or so later, I was brought in to take a test drive of the same car, and Brad took all the time that I needed. He was the ideal sales person for me; not too heavy on overselling the car, taking the time that we needed, addressing all questions and then making sure that the car was perfect. He even drove it to our house after the tow assembly was added. He wanted it to be just right. We very much appreciated all of his attention to detail. This is our third BMW. The other two were bought at another Cincinnati BMW dealership. Brad and Jake Sweeney BMW gave us a much better experience than we have had in a long time at the other dealership. We highly recommend both Brad and Jake Sweeney. Even though we live on the other side of town, we plan to have all of our three BMWs serviced at Jake Sweeney; the customer service was that good. They all went above and beyond what we expected. More

I had a great experience when it came to purchasing my BMW thanks to Brad Schultz. Mr. Schultz was very knowledgeable, answering any questions I asked and he never made me feel rushed. He even followed up BMW thanks to Brad Schultz. Mr. Schultz was very knowledgeable, answering any questions I asked and he never made me feel rushed. He even followed up with me after I purchased the car to ensure that I was happy with the car. I highly recommend Mr. Schultz to anyone looking to purchase a car. I have already recommended him to all of my friends and family. Thank you so much Mr. Schultz! More

I have purchased or leased 10 BMWs from Jessica Mountcastle in the last 9 or 10 years. From the very first BMW I purchased from her, she has cared that I buy the car I wanted. She answers my questi Mountcastle in the last 9 or 10 years. From the very first BMW I purchased from her, she has cared that I buy the car I wanted. She answers my questions and takes care of me before and after the sale. If there is an issue, she works directly with the service department to find out if the issue is covered by warranty and gets it fixed. Jessica is direct and honest. She does not pressure sell anybody. Jessica is a relationship person that cares that her clients come back to her when they need a BMW. More

Attentive to what I wanted. Diligent in searching for a pre-owned I described. Then fast-acting in locating a new car when I chose to go that way. Sent photos when the car arrived even before prep. Met me pre-owned I described. Then fast-acting in locating a new car when I chose to go that way. Sent photos when the car arrived even before prep. Met me and showed the car and let me drive it. Smooth, easy negotiation of price, including trade-in. Explained and demonstrated functions at pick-up. Followed up with phone call to check on satisfaction. I couldn't ask for better or friendlier service. She's a gem! More