BMW of Cincinnati North

OUTSTANDING service at BMW of Cincinnati North ! Outstanding customer service experience by Brad Schultz at BMW of Cincinnati North today ! A couple of weeks ago, I had no plan nor intent to upgrade Outstanding customer service experience by Brad Schultz at BMW of Cincinnati North today ! A couple of weeks ago, I had no plan nor intent to upgrade my BMW. I received a general courtesy check-in email from Brad who sold me my 328i about 3 years ago. I was impressed that he remembered me, and very quickly became curious on what vehicles he had available. In a very short period of time, he provided me with customized options and specifics on what I could get as a trade-in. Needless to say, I just walked away from BMW of Cinci North with my new 340i GT and could not be happier !! A HUGE thanks to Brad Schultz and Royan Morris for their fantastic help, efficient service and making the entire purchase process super easy.. See you guys in 2-3yrs time :) More

Nicely Done!! Friendly service. Getting the paperwork for the financing was very slow. Royan told me having computer problems plus he was helping one of the other Friendly service. Getting the paperwork for the financing was very slow. Royan told me having computer problems plus he was helping one of the other finance persons by reviewing/training her. Jeff surprised me with a set of rubber floor mats placed in the trunk! He also delivered the car to my home in Louisville another big plus! More

Wish every car buying experience was like this We had a great experience with Jeff and Royan - such a pleasure to work with. They are great guys who were honest, helpful and understanding throughou We had a great experience with Jeff and Royan - such a pleasure to work with. They are great guys who were honest, helpful and understanding throughout the entire process. We love our car and highly recommend this dealership! More

This dealership is amazing. They are amazing to work with, and are with you every step of the way. They make you feel so special and like you are the only customer there. with, and are with you every step of the way. They make you feel so special and like you are the only customer there. More

Fabulous Customer Service! Kiya and Clay were amazing to work with! They were understanding of my needs and super helpful to help me find the right car! Clay was always there wi Kiya and Clay were amazing to work with! They were understanding of my needs and super helpful to help me find the right car! Clay was always there with a joke and Kiya is the sweetest person and super patient while I was being indecisive. More

Fantastic! Fantastic service and excellent experience! Thank you so much for your time! I'm enjoying the car so far, and haven't had any issues that I can think Fantastic service and excellent experience! Thank you so much for your time! I'm enjoying the car so far, and haven't had any issues that I can think of. More

Thank you to Brad Schultz and the entire BMW team who made my entire car buying experience a pleasure! Brad was an awesome communicator and for back to me immediately when I inquired about the car. He to made my entire car buying experience a pleasure! Brad was an awesome communicator and for back to me immediately when I inquired about the car. He took me through a test drive where he showed me all the features of the car. Plus, he ensured the finance process was smooth and quick! He had me in and out the door with car keys in hand. The entire team and experience was truly great. AND I love my new car!!! More

Wowed by Attentive & Courteous Service Thank you Brad Schultz & Robert Sabbagh for an enjoyable car buying experience. It was a unique 4 month journey, but my wife is extremely pleased with Thank you Brad Schultz & Robert Sabbagh for an enjoyable car buying experience. It was a unique 4 month journey, but my wife is extremely pleased with the final selection, value and overall guest service. Thank you! More

I don’t know very much about it that was my first visit there it seems to be a well organized organization someone that I will or would refer a friend to come there there it seems to be a well organized organization someone that I will or would refer a friend to come there More

Excellent knowledge ans service. Aatir Is very knowledgeable and extremely helpful. He went out of his way to make this a very pleasant experience. I will com knowledge ans service. Aatir Is very knowledgeable and extremely helpful. He went out of his way to make this a very pleasant experience. I will come back to the dealership More