BMW of Cincinnati North

2015 BMW X5 My service advisor was Kaitlin Kelly. She went above and beyond her responsibilities to make my situation a positive outcome. Kudos to Kaitlin! Thank My service advisor was Kaitlin Kelly. She went above and beyond her responsibilities to make my situation a positive outcome. Kudos to Kaitlin! Thank you very much. More

Thank you Jon for your assistance and excellent customer service in purchasing my X5. You made it a fun and uncomplicated process! Looking forward to working with you in the future. service in purchasing my X5. You made it a fun and uncomplicated process! Looking forward to working with you in the future. More

Painless Process, Good Customer Service Second time working with Brian on buying a CPO vehicle - he is to the point and makes sure you are getting a good deal. I was also trading in a Honda Second time working with Brian on buying a CPO vehicle - he is to the point and makes sure you are getting a good deal. I was also trading in a Honda lease which I expected to be somewhat of a pain, and everything went pretty smoothly. All in all, great experience. More

A Simple Easy Process to Buy a Great Car! I leased a BMW 528 three years ago--it was a wonderful car. I decided to buy it. Shaun Sweeney, an old friend helped me. We had the car certified, I leased a BMW 528 three years ago--it was a wonderful car. I decided to buy it. Shaun Sweeney, an old friend helped me. We had the car certified, I bought some extra warranty, they cleaned it up and made it shine and that was it. My experience was simple, easy, and professional. I am a satisfied customer who got what he asked to get. Thanks to Shaun, Royan Morris, who was exceptional, and the BMW Service Team, More

as expected of bmw Except for the silly nonsense of giving a good discount ONLY if I finance a portion or the purchase,the purchase was painless. Representatives at the Except for the silly nonsense of giving a good discount ONLY if I finance a portion or the purchase,the purchase was painless. Representatives at the dealership were very nice and helpful More

Ed & Aatir rock Ed and I have been working together for 5 or 6 cars now and I have always gotten 5 Star service from him and now his sales guy Aatir. There's a reason Ed and I have been working together for 5 or 6 cars now and I have always gotten 5 Star service from him and now his sales guy Aatir. There's a reason I drive all the way from Lexington to buy my BMWs from this team. More

Fantastic Dealership I recently purchased a CPO 3 series from BMW Cincinnati North. The buying experience was pain-free. Frank McConnell, Q, and Crystal Harrison helped ma I recently purchased a CPO 3 series from BMW Cincinnati North. The buying experience was pain-free. Frank McConnell, Q, and Crystal Harrison helped make the process as simple and easy as possible. I am 100% satisfied with my experience at this dealership and would recommend them to anyone in the TriState area that is looking to purchase/lease a new/used BMW, or if they simply need service for their vehicle. Hats off to BMW Cincinnati North. They have my business moving forward. More

Overexceeded My expectations! My second engagement with BMW Cinci North led to a purchase. I knew what I wanted and the sales team was very responsive in all communication (initial My second engagement with BMW Cinci North led to a purchase. I knew what I wanted and the sales team was very responsive in all communication (initially mail and phone before visit). Explained my expectations and they reacted accordingly and the car was ready as promised when I came to test drive it. We had worked out all details upfront, including paperwork. So my purchase experience took less than two hrs, from arriving and test driving until driving out from the lot with the keys in my hand! Very customer and service oriented! Strongly recommend the dealership and will come back again even though I don’t live in the area. So far, the after sale experience has been very positive too! Thank you. More

Qasim, and Brian are true professionals, a credit to BMW. I had a major mechanical issue with my car shortly after I purchased it. Both of these gentlemen went way above and beyond to make sure my car was fi I had a major mechanical issue with my car shortly after I purchased it. Both of these gentlemen went way above and beyond to make sure my car was fixed. I was treated with dignity and respect through out the entire process. Cannot say enough about what these two did for me. Truly appreciate everything they did. I am a customer for life because of these two. More

Great Service and Atmosphere I can honestly say my wife and I have never had a better experience buying a car then we had at BMW North. Brad Shultz, our salesperson worked to mak I can honestly say my wife and I have never had a better experience buying a car then we had at BMW North. Brad Shultz, our salesperson worked to make sure we were completely satisfied with our decision to buy our vehicle from BMW of Cincinnati North. We were at the dealership for about 4 hours. We mostly interfaced with Brad, however, everyone was amazingly friendly and tentative to our needs. The environment was alive and upbeat – very nice.   It is a joy to do business with kind and friendly people. Brad, Qasim, and Crystal made us feel good about our purchase because they made us feel like we were working with friends – not salespeople. More