
BMW of Cincinnati North
Cincinnati, OH
By Type
1,169 Reviews of BMW of Cincinnati North
Great Dealership! I have always had a great experience with this dealership. Our salesman Chris Lykins is the best salesman I've ever dealt with. He made buying a car I have always had a great experience with this dealership. Our salesman Chris Lykins is the best salesman I've ever dealt with. He made buying a car a real pleasure. You can tell he really loves and understands all the cars he sells. My husband and I both bought cars from him. The service department is great, too. The guys are very nice and helpful. From the moment you arrive, you are greeted with a smile and they always have the car done on time and sometimes earlier than expected. More
Jason Maudlin - GAME CHANGER If you are seeking a personal experience by someone whom actually cares, work with Jason Maudlin in the sales department. Jason worked with my family If you are seeking a personal experience by someone whom actually cares, work with Jason Maudlin in the sales department. Jason worked with my family on a preowned vehicle for a new driver in the household. Jason provided a red carpet experience for our 16 year old that not only left an impression, but will give him a lifetime of memories. Jason, THANK YOU. More
Car for my Wife I reached out to Brad Schultz a little over a week ago to follow up on a conversation he and I had regarding getting a 5-series for my wife. He got b I reached out to Brad Schultz a little over a week ago to follow up on a conversation he and I had regarding getting a 5-series for my wife. He got back to me within 24 hours with a car that you guys had just gotten in and it was a great recommendation. We came in to the dealership and worked out a deal. This is the 3rd BMW I have bought from Brad and he has consistently done an outstanding job both during the sales process and assisting us with any service issues that have popped up. I have recommended him to friends and family and actually have directed my oldest son to work with Brad when he trades his X3 in over the next 6 months or so. Brad represents your dealership very well and I plan on working with him in the future. You guys also have improved your service experience over the time that I have been a customer. Please keep up the great work. More
Feeling Overcharged Brought my car in for service, got text if extra services needed & bill was more than selected. Slow customer service, no callback to explain issue. I Brought my car in for service, got text if extra services needed & bill was more than selected. Slow customer service, no callback to explain issue. I had to call to know if my car was ready and did not have cost of repairs until I picked up my car. If you are going to ask me to pay for thousands of dollars of repairs I would expect to get a call to explain them not a text. More
The service was prompt, freindly, and exceeded expectations My experience of having my tires replaced was beyond expectations. Jeff was prompt, informative, and efficient. Jeff was accommodating and had a loa My experience of having my tires replaced was beyond expectations. Jeff was prompt, informative, and efficient. Jeff was accommodating and had a loaner car ready for me. There was no waiting and the service was top notch. More
Great experience Ed Besl. Jo Carter and Tyler Schmidt were very professional, courteous and respectful of my needs. They listened and helped me lease a fantastic car Ed Besl. Jo Carter and Tyler Schmidt were very professional, courteous and respectful of my needs. They listened and helped me lease a fantastic car.. It has been one of the best car leasing experience I have had in the last 10 years. Glad I traveled from Indianapolis to work with them. They were the best! More
Pleasant car buying experience Great dealership and everyone was really friendly. I bought a new car and the deal was made in minutes. No back and forth “games” that typical ca Great dealership and everyone was really friendly. I bought a new car and the deal was made in minutes. No back and forth “games” that typical car dealers play. More
Good experience overall. Salesperson Igor was great. Responsive and reliable. Eager to help. Mike Donahue successfully talked me into financing, he was good also. Overall, Salesperson Igor was great. Responsive and reliable. Eager to help. Mike Donahue successfully talked me into financing, he was good also. Overall, I would recommend this dealership. More
Jason got us the right price on the BMW we wanted We were shopping for the best price on our older BMW trade-in and the right deal overall to get a CPO BMW that fit our needs. Jason Maudlin matched u We were shopping for the best price on our older BMW trade-in and the right deal overall to get a CPO BMW that fit our needs. Jason Maudlin matched up the trade and the new car price to get us the deal that convinced us to buy. Our past experience with CPO BMWs convinced us that the best deal for us was to trade up and let BMW give us the vehicle and service we need for confidence in our safety and driving experience. We trusted Jason to help us as we have bought from him in the past. More
Went in for regular maintenance. Upon entrance, staff was friendly and helpful. Dana Eby is always very friendly and professional as she prepares the service documents. In waiting f Upon entrance, staff was friendly and helpful. Dana Eby is always very friendly and professional as she prepares the service documents. In waiting for my service at the lounge area, Chris Freeman noticed I was using a high top table for my computer work and stopped to show me where a potential plug was for power. The power strip did not have the 3 prongs for plug-in so he went to find another power strip for my use. It ended up he went to the store to by an adapter for me as there was not one available. What GREAT customer service. Always enjoy the kindness extended to me upon my service visits. More