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BMW of Cincinnati North

Cincinnati, OH

4.6
1,169 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,169 Reviews of BMW of Cincinnati North

April 22, 2018

Great Same as always..very accommodating. The were right on with what the said would be done and how long it would take. Will buy here again. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Williams, Jeff Page
May 01, 2018 -

BMW of Cincinnati North responded

Thank you for the awesome review of our dealership and staff Tim! We really appreciate you taking the time to review our store and staff at Jake Sweeney BMW of Cincinnati North, and sharing your experience with our service department. We strive to deliver the best client service and care, so thank you for letting us know we were able to do just that for you. We hope you come see us again for your BMW needs and maintenance!

April 22, 2018

Good experience Clay Moorhead and John Ogden were great to work with. I will certainly consider buying my next car from them. Tyler Schmidt was also very helpful. More

by Clee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schmidt, Clay Moorhead , Jon Ogden, Tyler Schmidt
May 01, 2018 -

BMW of Cincinnati North responded

Thank you so much for your review of Jake Sweeney BMW of Cincinnati North! We appreciate you taking the time to review our store and staff. We strive to give our clients the best purchasing experience, so thank you for letting us know we did just that for you. If you need any further assistance please give us a call!

April 20, 2018

Great Service I recently bought a certified used X3 from this dealership. Brad my sales person did not pressure me and was very helpful and prompt in showing me se More

by Cathollowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Schultz, Mike Donohue
May 01, 2018 -

BMW of Cincinnati North responded

Thank you for the awesome review of Jake Sweeney BMW of Cincinnati North Ms. Hollowell! We appreciate it when our clients take the time to give our store and staff feedback and share the experience they had at our store. We strive to give our clients the best service and experience possible in all departments, so thank you for letting us know that we met our goal for you. As for your complimentary car wash we hope you don't stop that from you servicing your vehicle at our service department. If you need anything else please just give us a call!

April 17, 2018

Prompt service. I was told what the problem was with my vehicle and was only charged to fix the problem. No extra charges. I was in & out. More

by ErrDaug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
May 01, 2018 -

BMW of Cincinnati North responded

Thank you for your review of Jake Sweeney BMW of Cincinnati North! We appreciate you reviewing our service department and staff, namely Dana. Our number one goal is to give our clients the best experience possible, so thank you for letting us know we met our goal! If you need anything else just give us a call until then enjoy the Spring weather!

April 17, 2018

thorough all good. no issues. Quick response to my issue. helped out a lot in my circumstance. hoping they'll give great deal on another car soon. More

by kerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aatir Barlas
Apr 20, 2018 -

BMW of Cincinnati North responded

Thank you for the great review of Jake Sweeney BMW of Cincinnati Kerry! We appreciate your feedback and look forward to serving you in the future. We hope we go above your expectations and earn an even higher rating next time as well! If you need anything else please just give us a call!

April 17, 2018

Once a year service Great job. Great communications with my service person. I was informed about some upcoming service and was given the choice to have it done now or d More

by BobI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Owens
Apr 20, 2018 -

BMW of Cincinnati North responded

Thank you for the great review of Jake Sweeney BMW of Cincinnati North! We appreciate you taking the time to review our service department and staff, and are happy to hear that Chris did a great job during your service appointment. We strive to give every client a memorable experience, thank you for letting us know that we met our goal for you. Enjoy the Spring season and we look forward to seeing you in our store in the future!

April 16, 2018

Service Appt My service appointment went very well. Dana was very nice and accommodating to my needs during my wait. I been here multiple times and the service so More

by TR750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Owens, Dana Eby
Apr 20, 2018 -

BMW of Cincinnati North responded

Thank you for the awesome review of our service department! Our number one goal at Jake Sweeney BMW of Cincinnati North is to put our clients first to ensure a fast, friendly, and memorable experience that will leave our clients wanting to come back for years to come. We appreciate you taking the time to share your experience with our store and staff, and letting us know that we met our goal thanks to Dana and Chris! If you need anything else please just give us a call!

April 14, 2018

Everything was perfect The entire time my car was in for service they kept me well informed and let me know what was being done or what needed to be done. Complete 100% sati More

by Hoby3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Apr 17, 2018 -

BMW of Cincinnati North responded

Thank you for the awesome review of Jake Sweeney BMW of Cincinnati North! We really appreciate it when our clients take the time to share their experiences with our store and staff. We strive to give our clients the best vehicle care and service, so thank you for letting us know we met our goal for you. If you need anything else please just give us a call!

April 13, 2018

Wow! What a great buying experience! I worked with Brad Schultz. What a great down to earth, no pressure guy. Astutely professional! He heard everything I needed in a car, and delivere More

by Jacalyn Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Furman, Brad Schultz, Shaun Sweeney, Tony Heitz
Apr 17, 2018 -

BMW of Cincinnati North responded

Thank you for your review Jacalyn! We appreciate you taking the time to review our sales department at Jake Sweeney BMW of Cincinnati North and sharing your experience. We strive for a professional and memorable experience with our clients, so thank you for letting us know that we did just that. Enjoy your new vehicle and let us know if there's anything else you need help with!

April 13, 2018

Dana is the best Just had my best service experience to date. Thank you Dana Eby for making it so easy and for having the car washed so quickly More

by Bkb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby
Apr 17, 2018 -

BMW of Cincinnati North responded

Thank you for the awesome review of Jake Sweeney BMW of Cincinnati North! We appreciate you taking the time to review our service department and Dana, and letting us know that we succeed in delivering a fast, friendly and high-quality client experience. If you need anything else please give us a call!

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