BMW of Cincinnati North

New Rear Tires for my BMW 650 Polite Courteous, and preemptive of my presence and needs...Greeted me personally by Name...I was offered a voucher to eat at First Watch and offered Polite Courteous, and preemptive of my presence and needs...Greeted me personally by Name...I was offered a voucher to eat at First Watch and offered a Free Hand Car Wash...The whole experience even to the point of car pick up was pleasurable. More

Service above and beyond belief Saw a listing for a pre-owned BMW at this dealership and decided to call to inquire about it. What happened after that was the stuff of legends. Cla Saw a listing for a pre-owned BMW at this dealership and decided to call to inquire about it. What happened after that was the stuff of legends. Clay was nothing short of Clay-tastic!! (it is definitely a new word that should be used to mean above-and-beyond service). He made me feel important and special and beloved all rolled together. Jeff and Mike rounded out the team with which I worked, and together they made the customer experience amazing. Jeff even came in on his day off to finalize the sale the next day and make sure everything went smoothly. I am definitely a customer for life at BMW of Cincinnati North! More

wonderful Everyone from the young man washing a car giving me directions to service department to the receptionist to Dana to Ms. Sweeney was beyond wonderful. Everyone from the young man washing a car giving me directions to service department to the receptionist to Dana to Ms. Sweeney was beyond wonderful. Pleasant, professional, sociable and accommodating. Very happy with my visit experience. More

New BMW Love shopping for BMW's at Jake Sweeney! This is my 9th or 10th BMW from Jake! Very dependable great Car! Thank you for being such a wonderful dealers Love shopping for BMW's at Jake Sweeney! This is my 9th or 10th BMW from Jake! Very dependable great Car! Thank you for being such a wonderful dealership! More

THE BEST CAR ACQUISITION I'VE EVER BEEN INVOLVED WITH I have to admit, I was reluctant in going into a dealership for a car. However, when I walked in I was introduced to Greg. He basically catered to m I have to admit, I was reluctant in going into a dealership for a car. However, when I walked in I was introduced to Greg. He basically catered to my needs, answered all my questions, walked me through the process and was able to get me what I wanted and at the cost I was targeting! When I took delivery, the car was very clean and properly prepared. After a couple of days I went in for the operations run down. Colton was very knowledgeable and instrumental in teaching me the technical side of things that would have taken me hours if not days to figure or read about in the provided manual. These gentlemen were more like friends instead of salespeople. Thank you Greg and thank you Colton. "Customers Want To Buy, Not Be Sold" - how true. Very often inexperienced "sales people" apply pressure and probably don't know it - hence the inexperience. Never did that happen with Greg & Colton. Thank you! Robert More

Amazing customer service My husband and I recently purchased a new BMW through Jason Maudlin at BMW of Cincinnati North. He was extremely friendly and helpful throughout the e My husband and I recently purchased a new BMW through Jason Maudlin at BMW of Cincinnati North. He was extremely friendly and helpful throughout the entire process. We have been very happy with our purchase and recommend purchasing through Jason at BMW of Cincinnati North for anyone who is considering a BMW. More

Fats & friendly. Cincinnati BMW always provides quality service quickly and efficiently. I highly recommend them for your sales and service needs. Danielle Carroll in Cincinnati BMW always provides quality service quickly and efficiently. I highly recommend them for your sales and service needs. Danielle Carroll in Service is FABULOUS! Danielle made sure I was comfortable while I waited for my car to be worked on. She even drove me over to First Watch to enjoy breakfast while I worked and waited for my car to be finished. I truly appreciated her going above and beyond for me. More

Service aat BMW North - Top Notch Great service by the scheduler (not sure of name, nice young lady), she got me in early on Friday after a call on Thursday; thanks! Nice greeting on Great service by the scheduler (not sure of name, nice young lady), she got me in early on Friday after a call on Thursday; thanks! Nice greeting on arrival and Dani was friendly and made my service visit go smoothly. Quick action on the guys going over my car, really quick! More

Auto repairs Fantastic communication and service. I am very happy with Dana and the entire BMW service department. I will gladly recommend Jake Sweeney BMW to any Fantastic communication and service. I am very happy with Dana and the entire BMW service department. I will gladly recommend Jake Sweeney BMW to any of my friends, familty or clients looking to purchase or lease a BMW. More

Best experience ever I have one of the best experience ever in purchasing my beautiful 2 doors BMW 435i XDrive. Qasem helped me pick the perfect car that fit what I need e I have one of the best experience ever in purchasing my beautiful 2 doors BMW 435i XDrive. Qasem helped me pick the perfect car that fit what I need exactly , I thought it will be impossible to get what I really wanted, but he, Jeff and Tony made this so flawless and easy. They all were very helpful. Customer service oriented . I’m for sure will be back for my n ct car to the same place, a place that have this quality of service is absolutely ran by good management. Thank you all! More