BMW of Cincinnati North

Great customer care Really go out of their way to welcome the customer and make the visit go smoothly and efficiently. Visits usually shorter than their estimate, making Really go out of their way to welcome the customer and make the visit go smoothly and efficiently. Visits usually shorter than their estimate, making scheduling the rest of the day easy. More

Best dealership ever! Had my warranty service and they changed my oil put new wiper blades on filters and they were so kind .They also bought me lunch while they did servic Had my warranty service and they changed my oil put new wiper blades on filters and they were so kind .They also bought me lunch while they did service. So happy I bought my x5 there. More

M240i Lease Overall it was a good experience but we ran into some financial issues after we had agreed on on a lease price and down payment. I almost walked to a Overall it was a good experience but we ran into some financial issues after we had agreed on on a lease price and down payment. I almost walked to another dealership offering a similar vehicle at the same price. More

Stress Free Drove 2 Hrs. to visit this dealership because they had the best selection of BMW's in a 150 mile radius of our home. The drive was well worth it! We w Drove 2 Hrs. to visit this dealership because they had the best selection of BMW's in a 150 mile radius of our home. The drive was well worth it! We were greeted by Jason Maudlin and we told him what we were looking for and he brought the vehicle out front for us to test drive. He answered all of our questions, did not pressure us in any way and gave us our space to discuss things between ourselves. Tyler Schmidt was the Product Genius who went with us on our test drive and was very helpful in answering all of our questions that came up on our drive. Mike Donohue handled the paperwork and was very pleasant to deal with as well. Jason and Tyler stayed after hours to make sure we were well versed on all the functions of the vehicle before we left the dealership. They all treated us great and would highly recommend them. More

Detailing Made Easy Received an offer for a discounted car detailing and made the arrangements. easy to do with great staff. Car done on time and pick up was very easy Received an offer for a discounted car detailing and made the arrangements. easy to do with great staff. Car done on time and pick up was very easy More

Dealer service good but bmw should provide service history Service was good BMW should provide service history of vehicle for those of us who can't remember the last service that was completed or which dealer Service was good BMW should provide service history of vehicle for those of us who can't remember the last service that was completed or which dealer did it More

New car sales We had a very good experience with Clay while buying our car. He, Aatir and Tony Heitz ended having to stay after hours on a Saturday to finish our de We had a very good experience with Clay while buying our car. He, Aatir and Tony Heitz ended having to stay after hours on a Saturday to finish our deal, and they did it very cheerfully and graciously. More

needed an oil change and filter. My car sent notification to BMW that it was time for an oil change. I received a call from BMW service to please call for an appointment. During my a My car sent notification to BMW that it was time for an oil change. I received a call from BMW service to please call for an appointment. During my appointment everyone was very friendly, they had a lot of different refreshments, and my car was cleaned inside and out. A great visit! More

Great Service Departmemt My car alerted the dealer that I needed service, and I received a call from Kathy Lee to set the appointment. She was able to get me in the next day, My car alerted the dealer that I needed service, and I received a call from Kathy Lee to set the appointment. She was able to get me in the next day, and Dana was ready when I arrived to get me in and out. Quick and easy, excellent to work with. More

Convienent Service Emissions light came on on my wife;s X3 and was fixed the day after I dropped the car off. Even got a BMW convertible for a day to enjoy the beautiful Emissions light came on on my wife;s X3 and was fixed the day after I dropped the car off. Even got a BMW convertible for a day to enjoy the beautiful Fall weather. Chris Owens kept me informed as to the status of the repair. More